cPanel Email provides domain-based email accounts as part of your shared hosting package. It's suitable for personal and business use, allowing you to:

• Create email addresses using your domain name
• Access email through Webmail
• Forward emails to another address
• Manage mailbox storage limits
• Configure basic email filtering and delivery settings

You can create a new email account at any time through cPanel.

Guide: Creating a cPanel email account.

We recommend creating your mailbox first, as this will be needed before configuring email on your devices or accessing Webmail.

Your email settings are available within cPanel and include:

• Incoming and outgoing mail server details
• Port numbers
• Security settings
• Username information for email applications

Guide: Finding cPanel email settings

Please note: For security reasons, your email password is not displayed in cPanel. If you've forgotten it, you'll need to reset it.

You can access your mailbox through Webmail from any modern web browser. Simply sign in using your email address and password to send and receive emails online.

Guide: How to Access your Webmail

Yes. We recommend enabling quota alerts so you can be notified when a mailbox is approaching its storage limit. This can help prevent emails from being rejected due to insufficient mailbox space.

Guide: Setting up cPanel email quota alerts

Yes. If the issue is related to your hosting service or mail server, we'll do our best to help identify and troubleshoot the problem.

If the issue relates to a local device, computer, or email application, you may need to contact your IT support provider or the email software vendor for further assistance.

Guide: Hosting Support: What We Can Help With

While we can provide the email settings you'll need, we're unable to provide support for configuring or troubleshooting third-party email applications.

For assistance with email software, please contact your IT support provider or the application's support team.

Our email policy explains acceptable use, service expectations, and the safeguards that help protect both customers and our email platform.

Guide: Email Policy and Safeguards

You can update an email account password through cPanel at any time.

Please note: Once a password has been changed, it is securely encrypted and cannot be viewed again in plain text.

Guide: cPanel resetting an email password

Yes. You can forward emails from one mailbox to another email address of your choice.

Please be aware that forwarded emails may be subject to additional spam checks by receiving mail providers.

Guide: Setting an email forwarder on cPanel

Yes. Mailbox storage quotas can be increased or reduced whenever needed through cPanel.

When adjusting quotas, remember that all mailboxes use space from your overall hosting package allocation.

Guide: Changing a cPanel email account quota

The Email Disk Usage tool in cPanel allows you to review mailbox storage usage and manage older email messages.

Before removing any emails, we recommend creating a backup or archive if you may need access to them in the future.

Guide: Managing email disk usage on cPanel

Yes. cPanel includes delivery tracking tools that allow you to review email logs and check the status of sent and received messages.

This can be helpful when investigating missing emails or delivery issues.

Guide: Tracking delivery of emails on cPanel

Email routing determines where emails for your domain are delivered.

If you use cPanel Email to host your mailboxes, this should normally remain set to local delivery. If your email is hosted by another provider, you may need to update this setting accordingly.

Guide: Changing email routing on cPanel

Yes. cPanel includes filtering tools that allow you to automatically sort, redirect, discard, or manage emails based on rules you define.

Guide: Managing email filters on cPanel

You can adjust spam filtering settings through cPanel to control how potentially unwanted messages are handled.

As changes to these settings can affect email delivery, we recommend making adjustments carefully.

Guide: Changing a cPanel email account spam filter

Adding SPF and DKIM records to your DNS settings can help improve email authentication and reduce the likelihood of emails being marked as spam.

These records help receiving mail servers verify that messages sent from your domain are genuine.

Guides:

• Adding SPF/DKIM Records to Verify Email for Home
• Adding SPF/DKIM Records to Verify Email for Business