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Which? Recommended Broadband Provider.
Six years running.
Zen customers are significantly more likely to say they haven’t experienced issues with their connection, and 98% told us that they were satisfied with their provider*
- Which?, March 2026
See which broadband deals are available in your area.
Why choose Zen as your broadband provider?
Award-winning
We've been a Which? Recommended Provider for Broadband for six years running, won the PC Pro Best Broadband ISP award 22 times and are rated Excellent on Trustpilot.
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Full fibre broadband speeds up to 2 Gbps
Our fastest full fibre broadband gives you download speeds of up to 2 Gbps - ideal for busy homes where streaming, gaming, video calls and downloads are all happening at once.
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UK-based customer support
Our UK-based support team is here to help, with real people ready to get things sorted.
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No mid-contract price rises
Your monthly broadband price won't rise during your contract. It's our Contract Price Promise, included with all our broadband packages.
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Switch broadband provider in three simple steps
With One Touch Switch, changing broadband provider is straightforward. Choose your new broadband package and give us a few details - we'll manage the switch with your existing provider.
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Choose your broadband package
Choose the broadband package that suits your home, then tell us a few details about your current service.
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We'll handle the switch
We'll contact your existing provider and manage the switch, so you don't have to arrange the move yourself.
One Touch Switch makes changing broadband provider easier
One Touch Switch means you can move to a new broadband provider without arranging the switch with your old provider yourself. Choose your Zen broadband package, give us the details we need and we'll take care of the switch, including contacting your existing provider.
See which Zen broadband deals are available
Check what's available at your address and choose the broadband package that's right for your home.
What makes Zen different?
We've been providing internet services since 1995, making us the UK's oldest independent internet provider. Today, we're a six-time Which? Recommended Provider for Broadband, with no mid-contract price rises and UK-based support.
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Which? Recommended
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| Mid Contract Price Hikes?
| No | +£4 /month | +£4 /month | +£3.50 /month | +£3 /month | +£4 /month | |||||
| Certified B Corp
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| 100% UK-Based Support Team
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A broadband provider that puts people first
We put people first. Our UK-based team is here when you need us, while our Which? and PC Pro recognition gives you independent proof of the service we provide.
We're also a certified B Corp, committed to using business as a force for good. We're working towards Net Zero through initiatives including renewable energy and our router refurbishment scheme.
Explore broadband, phone and more
Choose the products that make sense for your home - from fibre broadband and home phone services to better WiFi and hosting. Whether you're streaming, gaming, browsing or working from home, we'll help you stay connected.
Full fibre broadband
Our fastest type of broadband, using a fibre connection all the way to your home. Full fibre - also known as FTTP - is ideal for streaming, gaming, video calls and busy households with lots of devices online.
✔ Future-ready ✔ Up to 2Gbps
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Home phone
Add Digital Voice to your broadband for a reliable home phone service, with clear calls and included UK minutes.
✔ Flexible plans ✔ Fixed pricing
WiFi boosters
Help your WiFi reach more of your home, so you can stay connected in the rooms where you need it.
✔ No more dead zones ✔ Easy setup
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Hosting & domains
Create and manage your website and email with secure hosting backed by our award-winning support.
✔ Free website builder ✔ Award-winning support
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Looking for business broadband?
Explore full fibre broadband and internet services designed for businesses, with fast speeds, UK-based support and options to suit the way you work.
Still in contract?
Still in contract with your current broadband provider? Tell us when your contract ends and we'll remind you when it's nearly time to switch.
Find broadband deals available at your address
Check your broadband availability and see which Zen packages and speeds you can get.
Can't find your answer?
Frequently asked questions about broadband
Paid Media FAQs
We've been providing internet services since 1995, making us the UK's oldest independent internet provider. We're also a six-time Which? Recommended Provider for Broadband, rated Excellent on Trustpilot and a 22-time PC Pro Best Broadband ISP winner.
What matters most is what that means for you: reliable broadband, UK-based support and no-mid contract price rises.
Start with what matters most to you - the broadband speeds you can get, the monthly price, reliability, customer support and what happens to your price during your contract.
With Zen, you get a choice of fibre broadband packages, UK-based support and our Contract Price Promise, so your broadband price won't rise during your contract. Enter your address to see what's available in your area.
The broadband speed available depends on your address and the type of broadband you can get. Our fastest full fibre broadband packages offer download speeds of up to 2 Gbps.
Check your address to see your broadband availability, expected speeds and available packages.
Full fibre broadband is available to more UK homes as the fibre networks continue to expand. Enter your address to see whether full fibre is available in your area and which braodband packages you can get.
Yes. You can take Zen broadband without a home phone service. If you still want a landline number, you can add Digital Voice to an eligible broadband package.
One Touch Switch makes changing broadband provider straightforward. Choose your Zen braodband package and give us the details we need, and we'll manage the switch with your existing provider.
1. Check what's available at your address
2. Choose your broadband package
3. Complete your order and we'll manage the switch
Latest from the blog
*This quote is taken directly from Which? magazine, March 2026.