1. Logging Into the Customer Portal

• Browse to the Zen Customer Portal
  
  


• Enter your "Email Address" and "Password" you've signed up with

2. Finding the cPanel Technical Details

•  Select the tab for "My Services" from the menu on the left
  
  


•  Within the "General" menu, select "View Technical Details"
  
  


•  "Select" your cPanel service from the table
  
  


•  You'll find technical details for your cPanel service, these details are used to log in, so keep them to hand
  
  

3. Logging Into cPanel

• Using the "Subdomain" from the customer portal, enter this into your web browser, followed by "/cpanel". E.g "c1234567.myzen.co.uk/cpanel"
  
  
• Your browser will go to an initial redirect page. Please leave this page a moment to refresh once this has found the most secure route, this will then present the cPanel log in screen

• Enter your "Site Admin Username" and the "Site Admin Password" from the Customer Portal
  
  
• Press "Log In" to access your cPanel
  

Note: For quick access in the future, why not save your cPanel URL to your web browser.