As the UK moves away from copper connectivity towards an all-IP world of full fibre and Digital Voice, those old analogue voice connections you’re using will soon become a thing of the past.
And though the network is due for retirement in 2025, the stop sell of copper services has already taken place and as of September 2023 you can no longer buy copper services.
The UK has been building towards faster, more reliable, digital connectivity for a while, and now it’s time for the switch to take place. Here’s how we’ve got to this point:
97% of businesses are aware of the impending switch-off but, of these, only 15% of SMEs, and 20% of large businesses, have plans in place to migrate to an alternative communications technology.*
And while calls won’t suddenly stop working overnight, from new orders to working line takeovers, copper broadband to added lines, many current services will no longer be available to your customers.
The Great British Switch Off consists of two concurrently running projects.
The WLR Withdrawal covers pretty much what you’ve already read about; that is, the withdrawal of analogue (PSTN and ISDN) telephone services.
Running hand in hand with that scheme is the Full Fibre Priority Exchange programme, which is complementing the full fibre rollout to ensure full fibre becomes the predominant connectivity product across the UK.
The stop sell is well underway and will continue throughout 2023 and 2024. Our Stop Sell exchange rollout table covers all the Tranches that have already completed.
Follow the link below to access the latest Stop Sell exchange list for more information on when your nearest exchange is due to be switched off.
Right now, the Great British Switch Off represents an opportunity like no other for Partners. With the chance to migrate existing and new customers alike, you’ll be providing extremely reliable, high-quality products and building customer loyalty for years to come.
But failure to act now could mean losing out to competitors. In a future market where switching will be much less likely, it’s vital to grasp today’s opportunities and provide customers with the communications and connections that will support them through a generation.
On our resources page you can find supporting information to help you plan and get your business, and your customers, ready for the Great British Switch Off.
We've got webinars, PDFs, FAQs and other useful documents for you to download and use. We'll be updating this page with new information as it is available.
If you are an existing Zen Partner then you can also head over to our Campaign Centre where we have a wealth of marketing material for you to download and use as your own.
We're here to help you every step of the way.
Head over to our resources page where you can find more information on the Great British Switch.
We'll be updating this page regularly.
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