The rate and scope of change for modern businesses means a new approach to IT is needed. Find out more and watch the expert podcast...

Zen has achieved Cisco’s Customer Experience Specialisation. It’s an independent recognition that validates how we support customers across the full service lifecycle, from initial design through to long-term operation and optimisation...

Zen's AI chatbots are helping to make customer service even better. Find out how in this special guest blog from Service Management Director Dean Burdon...

Zen full fibre is expanding across the UK, bringing faster, more reliable broadband to even more homes...

Valentine's isn't just about cards and chocolates. Share the love by recommending Zen and you'll both get a £25 voucher...

The way we use the internet has changed. From streaming to smart homes, find out why a faster connection makes everyday like run smoother...

New data from our network highlights how internet bandwidth demand has continued to rise throughout 2025, with traffic on our network reaching consistently high levels, with far less variation during traditionally quieter periods...

As connectivity needs grow, many customers find themselves in an awkward position. Standard broadband doesn’t quite give them what they need, but a full Ethernet leased line can seem like a bigger step than they’re ready or able to take. That’s the exact sweet spot where Ethernet over FTTP comes in...

More fibre networks in the ground are translating into better choice, improved performance and clearer service options...

The real opportunity lies in applying AI to your data, processes, and operations - but knowing where to take that first step beyond chat is the challenge...

Your employees are already using AI. They're turning to ChatGPT for content drafts, research, and problem-solving - both at home and in the workplace. And while these public AI tools bring impressive acceleration and ideas, there's a catch...

Learn why in contract broadband price rises happen, what your contract really says, and how to avoid unexpected price increases...

Sustainable cloud platforms are usually well-designed ones. Learn how thoughtful choices in AWS can reduce waste, improve efficiency and keep costs under control...

A practical look at the simple changes that strengthen your business and keep you ready for 2026 and beyond...

From seasonal peaks to major events, explore the 2026 moments your business can use to connect with customers and grow...

Key industry changes are coming in 2026. See how the PSTN switch-off and rising legacy costs could affect your business...

The PSTN switch-off is now only 12 months away. And major changes are in store for the year ahead. If you've not helped your customers make the switch yet, now's the time to do it...

Discover simple, free digital tools that make everyday life easier - from smarter notes and sharing to time-saving shortcuts you'll wish you'd found sooner...

A look back at 2025 - from a special anniversary to full fibre growth, award wins, and doing business the right way...