Zen operates one of the largest independent data networks in the UK.
You’ve probably seen the B before. It’s a small symbol that’s easy to overlook, but that simplicity is deliberate. Because while the B itself is simple, there’s a whole lot behind it...
It’s a common belief that faster broadband is only really for gamers, tech enthusiasts, or households packed with the latest gadgets. But is it true?
Speed isn't the whole story. Discover why business WiFi matters just as much as broadband - and how you can now get business eero included on Zen full fibre...
The rate and scope of change for modern businesses means a new approach to IT is needed. Find out more and watch the expert podcast...
Zen has achieved Cisco’s Customer Experience Specialisation. It’s an independent recognition that validates how we support customers across the full service lifecycle, from initial design through to long-term operation and optimisation...
Zen's AI chatbots are helping to make customer service even better. Find out how in this special guest blog from Service Management Director Dean Burdon...
Zen full fibre is expanding across the UK, bringing faster, more reliable broadband to even more homes...
Valentine's isn't just about cards and chocolates. Share the love by recommending Zen and you'll both get a £25 voucher...
The way we use the internet has changed. From streaming to smart homes, find out why a faster connection makes everyday like run smoother...
New data from our network highlights how internet bandwidth demand has continued to rise throughout 2025, with traffic on our network reaching consistently high levels, with far less variation during traditionally quieter periods...
As connectivity needs grow, many customers find themselves in an awkward position. Standard broadband doesn’t quite give them what they need, but a full Ethernet leased line can seem like a bigger step than they’re ready or able to take. That’s the exact sweet spot where Ethernet over FTTP comes in...
More fibre networks in the ground are translating into better choice, improved performance and clearer service options...
The real opportunity lies in applying AI to your data, processes, and operations - but knowing where to take that first step beyond chat is the challenge...
Your employees are already using AI. They're turning to ChatGPT for content drafts, research, and problem-solving - both at home and in the workplace. And while these public AI tools bring impressive acceleration and ideas, there's a catch...
Learn why in contract broadband price rises happen, what your contract really says, and how to avoid unexpected price increases...
Sustainable cloud platforms are usually well-designed ones. Learn how thoughtful choices in AWS can reduce waste, improve efficiency and keep costs under control...
A practical look at the simple changes that strengthen your business and keep you ready for 2026 and beyond...
From seasonal peaks to major events, explore the 2026 moments your business can use to connect with customers and grow...
Key industry changes are coming in 2026. See how the PSTN switch-off and rising legacy costs could affect your business...
The PSTN switch-off is now only 12 months away. And major changes are in store for the year ahead. If you've not helped your customers make the switch yet, now's the time to do it...
All the latest news, views and opinions in Rod's latest blogspot for business readers...
Read the latest news, views and insights from Rod in his monthly blogspot...
By the end of 2025, the UK’s analogue Public Switched Telephone Network (PSTN) will be switched off entirely. But preparations are already well underway, with traditional services being withdrawn from sale at exchanges across the UK...
When it comes to your business connectivity and voice services, finding a great product is only the beginning. For starters, how can you be certain you’ve made the right choice? And then there’s the all-important experience after you’ve signed up. The last thing you want is to make the wrong decision and then have a contract you need to see out...
When you’re shopping for broadband (or phone), obviously that’s the most important thing. You want a great connection, one that’s reliable and sufficient for your needs. But there’s more to a great broadband provider than great broadband...
We’re another year into our B Corp journey, dedicating ourselves to that continual commitment: to make business a force for good. But how are we doing, and most importantly what does that mean for you?
March is officially B Corp month. It’s the one month of the year when all B Corp businesses around the globe pause to celebrate each other’s achievements and the theme for 2023 is ‘going beyond’...
Ahead of Valentine’s Day, new Zen research has revealed that one in five singletons (22%) feel there’s a perceived lack of people nearby to date, with the ‘wanderlove’ trend a solution to finding love in 2023. With online dating a ‘wanderlove’ enabler, a quarter (25%) say they’d struggle to find ‘the one’ without quality internet access to explore dating apps and websites...
If you’re tired of hearing about the Great British Switch Off, there’s a reason why we keep mentioning it. 2023 is the year when things will really start to ramp up. The PSTN stop sell will swing into gear and new copper services will no longer be available from an increasing number of exchanges – all leading towards the big switch off in 2025...
If yours is like many businesses, you might have entered 2023 determined to get better control over your budgets. Thankfully, when it comes to AWS, there's plenty you can do in terms of cost optimisation...
Richard's blog
The story behind the B: marking 2026 B Corp month
Myth buster: faster broadband is just for gamers and techy households
Meet your business eero: there’s more to winning broadband than just the connection
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