1. Checking your Internet Connection

An internet connection is required for digital voice to work.

If you're having trouble with your connection, be sure to look at our diagnostic pages here.

2. Connecting your Phone to the FRITZ!Box

Your FRITZ!Box includes a small black adapter for use with Digital Voice. If you've misplaced it or can't find it, please contact us or use our live chat, and we'll be happy to send you a replacement.

Attach your analogue telephone into the adapter, then attach this to the FON Port on the back of your FRITZ!Box.

3. Test it's Working!

Make a test call and ensure you can hear and be heard.

If things don't appear to be working, don't panic! Just go through the setup steps mentioned above again.

If things still don't appear to be working, take a look at the troubleshooting steps here.