12 months of The Fibre Hub: One single platform, unrivalled reach

Finding the right connectivity for your customers used to slow everything down. Multiple supplier portals, separate contracts, and hours spent checking availability just to build a simple quote. It was a painstaking, fragmented process that cost time, money, and sometimes the deal itself.

We built The Fibre Hub to fix that. The goal was simple – give you everything you need in one place.

It’s been 12 months since we launched the platform. In that time, The Fibre Hub has evolved from a new portal into an essential, everyday tool for hundreds of partners. It removes the need for endless research and shopping around. You just log in, check availability across multiple networks at once, and get straight to business.

A year of scale and momentum

We designed the platform to help you grow. And looking back at the numbers from our first year, it’s clear that network aggregation has been key to real commercial success.

There are now more than 600 active partners trading through The Fibre Hub, managing over 60,000 live broadband and Ethernet services.

Between April 2025 and March 2026, monthly gross demand through the platform grew by 52%. We’ve seen partners of all sizes use the single portal to scale quickly. Some of our top 10 partners have seen demand increase by over 55%, while others have recorded triple-digit order growth.

These numbers represent real revenue for businesses, and they’re driven by a very simple concept. We don’t believe that managing connectivity should be an administrative burden for you, and by aggregating these services we’ve removed the friction from the sales process. When your team spends less time navigating supplier systems, they have more time to focus on winning new customers and closing deals.

The widest reach without the legwork

As well as that simplicity, the other huge benefit of The Fibre Hub is its footprint. You need to offer the right connection, at the right price, wherever your customer is, and that’s exactly what The Fibre Hub does best.

When we launched in the spring of 2025, we started with Openreach, BT Wholesale and CityFibre. Within 12 months, we’ve integrated nine wholesale network partners in total, adding in Trooli, Freedom Fibre, ITS, Sky Business, Vodafone and PXC.

That gives you access to six million premises with speeds up to 2.5 Gbps, alongside 22 million Openreach addresses capable of up to 1.8 Gbps.

Every time we add a new network to The Fibre Hub, you get immediate access, which means zero legwork required from you to access this ever-growing resource. There’s one commercial relationship, one portal and one API. You don’t need to negotiate new contracts, manage multiple suppliers or ask your technical team to build new connections.

You just get the widest reach in the UK wholesale market and can start quoting and selling on day one.

Real partners, real impact

We regularly ask for feedback to make sure the platform delivers what you need. Over the past year, you’ve told us that having a single view of the market makes a noticeable difference to your day-to-day business and your customers’ experience.

Nimans told us how the expanded reach opens up new opportunities to serve more customers in more locations. Seeing all the options in one place means they can meet a wider range of requirements and deliver better connections to more businesses than ever.

Planet Technology described The Fibre Hub as a complete platform, noting how easy it is to check availability, place orders, run line tests and raise faults from a single screen.

Having visibility of alternative network pricing helps you provide better options to your customers. Firstcomm Europe told us that this wider availability has helped them drive improvements in their customer satisfaction scores. BTT also called it the most intuitive and easiest broadband ordering system they use across all their suppliers.

Faster quoting, seamless ordering and built-in diagnostics mean you can respond to your customers faster. You can confidently offer them the best possible connection every time, knowing you’ve got the full support of Zen’s expert team behind you.

12 months of growth: but what comes next?

The Fibre Hub is a long-term investment for Zen. We’re committed to making sure it remains the most trusted and reliable platform in the market. A great reputation takes time to build, and your customers rely on you to provide a consistent, high-quality service.

Unlike other providers, we don’t hold back improvements for quarterly releases. We introduce continuous updates throughout the year as soon as they’re ready. Over the last 12 months, this included new Ethernet comparison tools, faster quoting workflows, and enhanced diagnostics so you can troubleshoot issues quickly.

Our roadmap is packed with new features designed to make your job easier. We’re currently developing an AI-powered sales assistant to sit within the platform, a first for the UK market that will help you navigate complex requirements, answer technical queries, and find the right solutions faster than ever.

The Fibre Hub gives you a single platform to access the broadest range of wholesale networks in the UK. However you use it, through our self-service portal or API, the platform is ready to support your growth.

Already using The Fibre Hub? Speak to your account manager to make sure you’re taking full advantage of our expanded network footprint.

Existing partner but not yet on the platform? Log in today to see how easy it is to check availability and start placing orders.

Interested in partnering with Zen? Get in touch with our team to find out how The Fibre Hub can simplify your connectivity offering and help you win more business.