Cloud 
Communications

A simple, scalable solution with big business benefits

Offer your customers a voice solution that’s fit for the future. 

CloudComms is a UC solution built by Cisco Broadworks, integrated into the award-winning Zen network, and made accessible by a portal that puts you in control. 
 

 

If your customers are looking to replace their PSTN/ISDN, CloudComms is more than just a phone service. Removing the physical barriers of traditional telephony, CloudComms allows businesses to mobilise their workforce with anytime, anywhere calls. It’s customisable and scalable, with comprehensive monitoring and management features, helping to enhance user experience and customer engagement.

Ranging from simple single-line replacement solutions to full blown omni-channel contact centre, CloudComms gives you the capabilities to deliver a solution of any size or complexity.

 

Make the switch

At home in the cloud

Moving the traditional PBX solution into the cloud, CloudComms is a true cloud-based solution, providing ultimate flexibility and pre-planned disaster recovery.
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Reliable routing

CloudComms calls are routed via the internet, delivering crystal clear audio and the ability to route calls to any location.

 

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Anytime, anywhere

Miss fewer business calls with the ability to make and receive calls on the move with the latest Webex applications.

 

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Contact centre functionality

Ranging from basic call queuing to full blown omni-channel contact centre, CloudComms will enable you to win more high value business.

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Simpler setup

With no complex hardware in the office, 24x7 monitoring, and a host of tools available, CloudComms is easy to manage, maintain and upgrade. Devices ordered from the portal arrive preconfigured and ready to go. Automated monitoring of compromised credentials.

 

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Perfect package

Configure and manage teams and call centres in the powerful Unity application, enjoy seamless integration with Microsoft Teams and power true unified communications.

CloudComms Solo

 

If you’re replacing a single line solution, our CloudComms Solo service gives customers everything they need and nothing they don’t.

With the 2025 PSTN switch off approaching, and many small businesses having not yet migrated to an IP alternative, CloudComms Solo becomes the ideal solution for you to support those customers.

Built on the CloudComms platform, this stripped back, cost-effective licence offers the basic functionality to replace a single line, but importantly provides the ability to upgrade to the full benefits of CloudComms in the future.

Costing just £2.20 per month on a rolling 30-day contract, CloudComms Solo is the perfect replacement for traditional telephony, with the always-available option to upgrade to a full CloudComms solution.

 

Sign up for Solo

CloudComms Solo Site

  • DDI (telephone number)
  • Music on hold
  • 3 Simultaneous calls
  • Fraud protection
  • Call logs
  • Call forwarding always/not reachable Hold/Transfer/Call waiting
  • CLI Presentation and restriction Corporate Directory
Power Button & Cloud

Switch on to the switch off

 

As the PSTN/ISDN stop sell rolls out, now is the time for businesses to consider the future of their communications. Very soon, your customers will no longer be able to make and receive calls using traditional means, but as one door closes a game changing opportunity presents itself.

With infinite scalability, flexible packages and full call centre functionality, CloudComms provides a high performance, resilient solution, built for modern hybrid workforces and outstanding usability.

Are you ready for the switch off? 

 

Don't miss the opportunity

 

If you're an existing Zen Partner, simply get in touch with your Account Manager who will tell you more. 

 

If you are not currently a Zen Partner then fill in the form below and we'll be in touch to discuss the opportunity with you further. 

 

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