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On a mission to provide the #bestisp service

9.2 from 10 Excellent
5.1 from 10 Average
1.5 from 10 Bad
1.0 from 10 Bad
0.7 from 10 Bad
0.4 from 10 Bad
Source: Trustpilot, April 2016

 

 

 

Our Services

Superfast Fibre & Broadband

Superfast and super reliable fibre broadband with no limits, no restrictions and no worries.

If you’re looking for a package that provides your home with a reliable connection to the internet, that’s backed by an award-winning UK-based support team you’ve come to the right place

Find out more

Great choice of unlimited calls to UK landlines on a one month contract inclusive anytime minutes to 01, 02, 03, 0870 and 0845 numbers. Save when purchased with one of our superfast broadband deals.

Line Rental & Calls

We offer a range of Domain names, Web Hosting, Dedicated Servers, Managed Hosting and Colocation services. We provide you with high performance hosting, with a personal approach to service and support.

Hosting & Domains

We’ve tried and tested the industry’s leading routers and selected the very best. So, whether you’re on ADSL, Fibre (FTTC) or FTTP we’ve got a router that ensures you’ll get optimum performance from your broadband.

Routers

Our Awards

12th PC Pro Tech Excellence Award in the Best ISP category scoring 94% in overall ranking

Customer First Silver Award after spending 20 years dedicated to delivering the best customer service in the industry

Winner Internet Provider Category - 100 mystery shops carried out July - August 2015

How we compare

UK-Based Call Centre
PC Pro Awards in the last 12 years
Free static IP address
No traffic management
Typical Contract Length
Max Broadband Speed
Silver Customer Service Award
Customer Service of the Year Award
100% UK
12
12 Months
330Mbps (FTTP)
UK and Offshore
0
18 Months
76Mbps (FTTC)
UK and Offshore
0
12 Months
76Mbps (FTTC)
UK and Offshore
0
18 Months
200Mbps (DOCSIS3)
UK and Offshore
0
On some products
12 Months
330Mbps (FTTP)

Sources: Trustpilot, April 2016; talktalk.co.uk; sky.com; bt.com; virginmedia.com

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HOME blog

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Awards, News and More

Learn more about the latest events making news at Zen, from our award wins to how our latest product launches. Read More »

Video Testimonials

Watch the latest Zen videos, including our latest testimonials and how Fibre is revolutionising business broadband. Watch Videos »

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