1. Log Into Your FRITZ!Box

• Start by finding the "FRITZ!Box Password" on the underside of your router
  
  
• Using one of your devices, open your web browser of choice and go to http://192.168.178.1 (when connected to your router via WiFi or a Wire)
• You'll then be shown a log in screen with an empty "Password" field, enter the found password and click "Log In"
  
  

Note: You can also find these steps on our "How To" YouTube Video

2. System Settings

Now you're logged in, select the following menu options:

• "System" on the left-hand side of the page
  
  
• "Backup" within this
  
  

Note: You can also find our guide on "Backing up your FRITZ!Box" here

3. Restoring Factory Settings

To restore factory settings do the following within the system tab:

• "Factory Settings" tab at the top of the page
  
  
• "Load Factory Settings" button at the bottom of the page
  
  
• You'll be prompted to pass a security check. Click the option for "No telephone? Confirm with FRITZ!Box Button". Then press a button on the top of your FRITZ!Box
  
  
• Press "Ok" to complete the backup
  
  

4. Resetting Without a Password

This step is optional should you not have the password to log into your Fritz!box.

• Start by rebooting your router ensuring to turn this off for at least 1 minute.
• Using one of your devices, open your web browser of choice and go to http://192.168.178.1.
• You'll be shown a log in screen with an empty "Password" field. Select the "Forgot your password?" button.
  
  
  
• On this page there will be an option to "Restore Factory Settings", press this to reset the router.
  
  

5. Resetting With a Phone

This step is optional should you not have the password to log into your Fritz!box but have a telephone connected.

• Pickup either a Telephone (connected via the Fon Port) or DECT handset dial #991*15901590*
  
  

• After waiting 3 seconds, hang up the line, all lights on your FRITZ!Box should flash as a confirmation Factory Settings have been restored

Contacting Technical Support

If you need any further assistance, please contact our Technical Support team.