UK's Best Superfast Broadband Provider
With no mid-contract prices increases*

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Award-winning
provider

How do you rate your provider? We're the only Which? Recommended Provider for broadband for five years running!

Contract Price Promise

We're tired of mid-contract price rises. The price you sign up for with Zen is the price you'll pay for the lifetime or your contract.

Helpful UK
Support

No scripts, no incentives, just friendly experts here to assist you every step of the way.

Unlimited
Downloads

Use your superfast broadband as much as you want for streaming, browsing, gaming and downloading.

All of our Unlimited Fibre packages include:

One Static IP address

18-month contract

Award-winning UK support

Guaranteed no in-contract price increases

Our speed guarantee

Navigating broadband speeds doesn't need to be a conundrum. We promise clear and realistic information about the speeds you can expect. If your actual speeds fall below a minimum threshold, we'll fix it within 30 days or you can exit penalty free. Now that's a speed guarantee.

Learn more about our broadband speeds here.

What is superfast broadband?

Superfast broadband, also known as SoGEA (Single Order Generic Ethernet Access), is a type of broadband that combines fibre optic cables with existing copper telephone lines. Fibre optic cables run from the exchange to a street cabinet near your home, while copper wires connect the cabinet to your property. This “part fibre” technology offers faster speeds and greater reliability than traditional copper broadband.

Discover the benefits of superfast SoGEA broadband

Family movie night

Enjoy family movie night without the worry of buffering or interruptions. With full fibre, everyone can stream their favourite shows and movies simultaneously, in stunning 4K.

Remote working

Work from home with confidence, knowing your connection can handle video calls, large file transfers, and cloud-based applications with ease.

Digital Voice

Need a phone line? Find a range of great call features and included minutes with our Digital Voice deals.

Broadband technology explained

Full fibre broadband

Full fibre broadband, also known as Fibre to the Premises (FTTP) or just 'fibre', provides a direct fibre optic connection from our network straight to your home or office. This technology ensures the highest quality and reliability and offers the fastest broadband speeds available.

Part-fibre broadband

Part-fibre broadband, known as SoGEA (Single Order Generic Ethernet Access) or FTTC (Fibre to the Cabinet), uses fibre optic cables to a street cabinet and then copper cables from the cabinet to your home or office. It is generally available in locations where full fibre is not yet available. The speed and reliability of this type of connection isn't quite as good as full fibre, but it still provides good performance for most households and businesses.

Copper broadband

Copper broadband, or ADSL, relies on traditional copper phone lines carrying a signal from the exchange to your home or office. Copper broadband connections are slower and less reliable than part-fibre and full fibre connections, and as the PTSN (Public Switched Telephone Network) switch off approaches, they are also becoming increasingly rare.

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Hosting & Domains

Secure, high-performance hosting solutions to confidently power your personal website and email with ease.

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WiFi Boosters

Eliminate WiFi not-spots and enjoy seamless, uninterrupted connectivity throughout your entire home.

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Don't just take our word for it...

We do everything we can to keep our customers happy. That’s why we’re a 21x PC Pro-winning, Which? Recommended Provider for broadband, with an Excellent rating on Trustpilot.