Full fibre broadband

Why choose Zen full fibre for your home broadband?

The UK's best broadband provider

We're consistently the Which? Recommended, PC Pro award-winning provider. Why not discover the Zen difference for yourself?

A Price Promise, not false promises

Your Zen Contract Price Promise means no price hikes for the life of your contract. Simple.

Need speed? Up to
2Gbps?

We won't hold you back. With 2Gbps full fibre broadband speed, you can easily handle anything the internet has to offer.

Enjoy unlimited connectivity

Use your full fibre broadband as much as you want, regardless of the number of devices you have connected.

All our full fibre packages include:

One Static IP address

Future-proof full fibre technology

Award-winning UK support

Guaranteed no in-contract price increases

Our speed guarantee

Navigating broadband speeds doesn't need to be a conundrum. We promise clear and realistic information about the speeds you can expect. If your actual speeds fall below a minimum threshold, we'll fix it within 30 days or you can exit penalty free. Now that's a speed guarantee.

Learn more about our broadband speeds here.

Lightning-fast full fibre broadband from Zen

With full fibre (FTTP broadband) technology, you'll enjoy seamless streaming, lag-free gaming, and effortless working from home. Discover why Zen is a Which? Recommended broadband provider for five years running and upgrade your internet experience today.

Want to go 58x faster?

With our 2Gbps product, go 58x faster than our 31Mbps superfast package. It's a whole new experience that redefines what you can do online.

Start your switch today

93% of customers would recommend Zen. The 5-time-winning Which? recommended broadband provider.

Discover the power of full fibre

Family movie night

Enjoy family movie night without the worry of buffering or interruptions. With full fibre, everyone can stream their favourite shows and movies simultaneously, in stunning 4K.

Remote working

Work from home with confidence, knowing your connection can handle video calls, large file transfers, and cloud-based applications with ease.

Online gaming

Experience lag-free gaming and dominate the competition with a full fibre connection that keeps you in the game.

Switching is easy with Zen

Keen to switch broadband provider, but afraid of the hassle? Rest assured, with One Touch Switch, switching to a new broadband provider has never been easier. Enter your postcode, choose your package and we will prompt you for the required information. Simply enter those details and we will handle the switching process on your behalf, including letting your existing provider know.

What is full fibre broadband?

Full fibre broadband, also known as fibre to the premises (FTTP), is the UK's most reliable broadband technology.

Unlike traditional broadband that relies on copper wires, full fibre uses fibre optic cables to deliver data directly to your home for faster speeds, lower latency, and a more reliable connection for all your online activities.

Why should I get it?

Full fibre broadband is the future of the internet, with plenty of advantages to offer:

Faster speeds: Experience ultrafast download and upload speeds, perfect for busy households with multiple devices.
Lower latency: Fibre broadband delivers smoother online gaming and video calls with minimal delay.
Increased reliability: Fibre optic cables are less prone to interference than copper cables, ensuring a more stable connection and rock-solid reliability.
Future-proof technology: Full fibre is built to handle the increasing demands of the digital age.

How does it work?

Full fibre broadband works by transmitting data as pulses of light through fibre optic cables. These cables are made of thin strands of glass that carry vast amounts of data at lightning speed, connected straight to your home for the fastest available broadband speeds.

Because full fibre connects to your home using fibre optic cable, you won't need a home phone line.

Broadband technology explained

Full fibre broadband, also known as Fibre to the Premises (FTTP) or just 'fibre', provides a direct fibre optic connection from our network straight to your home or office. This technology ensures the highest quality and reliability and offers the fastest broadband speeds available.

Part-fibre broadband

Part-fibre broadband, known as SOGEA (Single Order Generic Ethernet Access) or FTTC (Fibre to the Cabinet), uses fibre optic cables to a street cabinet and then copper cables from the cabinet to your home or office. It is generally available in locations where full fibre is not yet available. The speed and reliability of this type of connection isn't quite as good as full fibre, but it still provides good performance for most households and businesses.

Copper broadband

Copper broadband, or ADSL, relies on traditional copper phone lines carrying a signal from the exchange to your home or office. Copper broadband connections are slower and less reliable than part-fibre and full fibre connections, and as the PTSN (Public Switched Telephone Network) switch off approaches, they are also becoming increasingly rare.

Not found what you're looking for?

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Don't just take our word for it...

We do everything we can to keep our customers happy. That’s why we’re a 21x PC Pro-winning, Which? Recommended Provider for broadband, with an Excellent rating on Trustpilot.

Can't find your answer?

Get in touch with our dedicated support team via phone or email.

01706 902000

support@zen.co.uk

Visit The Knowledgebase

Frequently asked questions

*Saving based on average UK household, as per Ofcom Market Report July 2024. Prices and speeds may vary depending on your location, connection available and network access.