Zen Blog: Stay Informed

With stop sell around the corner, it’s time to start thinking about the end of old copper-based services. But how can you ensure you’re prepared for the big switch off, and how can you ensure that you take your customers on the journey with you?

You’ve probably heard about the stop sell of copper services that will take effect in 2023, followed by complete switch off in 2025. At that point we’ll all be enjoying the benefits of full fibre connectivity, but that won’t just magically happen overnight.

If you’re a serious streamer, a heavy downloader or you love to game, you might already know what a full fibre connection can do for you. A rapid connection, with all the bandwidth you need, lets you access the content you want more quickly – and in higher quality – than ever...

FTTP, or full fibre, is being rolled out across the country to deliver lightning fast internet speeds. It will be expanding to reach many more locations UK-wide over the next few years and is absolutely central to the government’s plan to get homes and businesses better connected...

Full fibre, FTTP, ultrafast… whatever you’ve heard it called, it’s the future of broadband, and for around 18% of homes in the UK that future is already here. So what is it, why is it so great, and why is it worth the wait?

If you're wanting to get the most out of your home or office WiFi, here are seven tips that might just help...

Maybe you’ve got one eye on the PSTN/ISDN stop sell that’s around the corner, or perhaps you’re just thinking about replacing your existing comms with something better. It doesn’t matter how you arrived at the decision, if you haven’t done so already now is a great time to start thinking about your next voice service...

If only broadband was simple. Buy a product, plug it in, away you go… Well, actually, it is pretty straightforward, but there are a range of different types of connection. The challenge comes in wading through all the jargon so you can better understand which is the right one for you...

Paul Smith was one of the first Zen customers to connect to our latest gigabit-speed broadband over the CityFibre network. He shared his experience from ordering the product through to installation and the speeds he is now getting...

75% wouldn’t buy a home with poor internet connectivity, while Brits on average would pay an extra £1500 for a home with full fibre. Read on for the full results of our survey...