cPanel General & Server Information

When you have access to cPanel, you can quickly find the most important technical details about your hosting account — without the need to contact Zen Support.

This information is especially useful if you’re:

• troubleshooting a website issue
• checking software or plugin compatibility
• improving performance
• sharing details with a developer or IT partner
  

If you require any of the information this guide covers, open your cPanel and log in (for a guide on how to do this look here)

Once logged in, you’ll see a General Information panel on the top right‑hand side of your cPanel dashboard.

Here you’ll find key details about your hosting account, including:

• your cPanel username
• the server your account is hosted on
• your shared IP address
• your home directory
• your last login IP address
• cache status

These details are commonly needed when working with a developer, configuring software, or reviewing account activity.

This section shows important version and configuration details, such as:

• your cPanel version
• web server software (e.g. Apache)
• database versions
• paths to key software resources

This section shows important version and configuration details, such as:

• your cPanel version
• web server software (e.g. Apache)
• database versions

This information is particularly useful for checking whether specific applications, themes, or plugins are supported on your hosting environment