Today (8 September 2025) we announced the appointment of Jon Nowell as managing director of our Business division.
Jon will oversee the sales, engineering, architecture and business development functions within the division with a focus on delivering scalable, future-ready connectivity solutions to organisations across the UK.
With more than 20 years’ experience in telecoms and technology, Jon brings deep commercial expertise, a passion for great service, and a strong track record of leading high-performing teams. He will now lead the next phase of Zen’s business growth across the range of connectivity products and services accessible to all UK-based businesses.
We are already well known for our award-winning connectivity and track record in delivering enterprise-level digital transformation with the support of tech leaders including AWS and Cisco.
From secure SD-WAN deployments with Cisco to cloud-first strategies with AWS, and a host of full fibre connectivity solutions for small businesses, Zen delivers the resilient infrastructure that organisations need to support growth and innovation.
Our founder and CEO Richard Tang, commented: “We’ve always believed there’s a better way to do business, where success isn’t just about profits, but about doing right for people and planet. Jon brings that same philosophy, alongside deep industry knowledge and a drive to make things better for customers. Whether it’s a sole trader looking for dependable broadband, or a national enterprise building SD-WAN, Cloud or Voice solutions, Jon’s leadership will help us deliver real value that our customers can trust.
“We are a certified B Corporation and a Great Place to Work® employer, with a 30-year legacy of combining industry-leading technology with a human touch. Trusted by thousands of businesses and known for long-term relationships over short-term wins, we are on a mission to challenge industry norms and set a new standard in business-grade connectivity.”
Commenting on his new role, Jon Nowell said: “Zen has something special. A clear sense of purpose, a customer-first culture, and some of the best tech talent in the UK. From small businesses needing simple, high-quality broadband, to large organisations tackling cloud migration and network transformation, we’ve got the right people, partnerships and platforms to support them. I’m looking forward to taking Zen’s business proposition and enabling more organisations to unlock productivity and cost savings with Alt-Net Fibre, Ethernet, and Cloud solutions.”
Our business portfolio spans internet access, cloud-based voice, SD-WAN, AWS services, hosting and secure networking, supporting customers from start-ups to multi-site enterprises. The division continues to evolve its offerings in line with customer needs and emerging technologies, strengthened by its partner ecosystem that includes AWS, Cisco and others.
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