We're expanding the Zen network!

At Zen, our commitment has always been simple: to bring the UK’s best and most reliable connectivity to as many businesses as possible.

To help us do this even faster, we’re excited to announce that we’re now working with a carefully selected group of new network providers – often called ‘alt-nets’ – including CityFibre, Freedom Fibre and Trooli.

For you, this is great news. It means we can bring our award-winning full fibre services to more businesses, sooner.

What is an ‘alt-net’?

You might be hearing the term ‘alt-net’ used more and more often. It simply stands for ‘alternative network provider’. For years, most of the UK’s broadband infrastructure was built and managed by just one provider, Openreach. Today, many new companies are building their own independent, full fibre networks in different parts of the country. By partnering with some of these alt-nets, we can offer our services on their networks, giving businesses like yours more choice and faster access to the best business broadband connectivity available.

What this means for your business

Our new partnerships have one clear benefit for you: faster access to better broadband. Because different providers are building in different towns and cities, we can now offer our services in many more areas as soon as the local network is ready.

If you’re not already benefitting from Zen full fibre, it means you might not have so long to wait. You can get the power of a Zen full fibre connection for your business, backed by the service and support you expect, but potentially using the infrastructure installed by an alt-net.

The Zen service standard

You might be wondering, “If my service is delivered by a partner, am I still getting the full Zen experience?”. The answer is an emphatic yes.

We’re extremely selective about who we work with. Any potential partner goes through a strict evaluation process to ensure they share our commitment to excellence and building high-quality, reliable networks.

But most importantly, the service you receive is always 100% Zen. The wires might have been fitted by one of our partners, but this is the same high-quality Zen business broadband you’ve come to expect.

Just like our thousands and thousands of full fibre connections that use the Openreach infrastructure, you are, and always will be, a Zen customer.

Other providers may use the same underground cables, but that’s not what makes Zen unique. Instead, it’s our people-first commitment, our award-winning service and support, our B Corp certification, our net-zero pledge, and everything else about us that makes us Zen.

We’re proud to be working with our new partners to give you more choice and faster access to the UK’s best broadband. Discover the best Zen business broadband available at your address here.