Business

Why CloudComms is the smart choice for modern businesses

Zen May 27 2025 4 minutes

With the upcoming PSTN switch-off, every business faces an important decision. If you haven’t made the move already, the choice is clear: stick with legacy systems that will become increasingly difficult to maintain and eventually disappear, or embrace a smarter, future-proof solution.

CloudComms from Zen is designed to meet modern business needs. It offers flexibility, resilience, scalability, and even increased performance, without the limitations of traditional or basic digital voice services.

Don’t lose your landline: The business impact

Losing your business number can hit your professional image and customer trust. Our research tells us that 48% of people trust businesses more when they see a landline number. That’s a pretty simple way of keeping customers — and potential customers — happy. To an extent, it doesn’t even matter whether you use your landline that much. Because your number isn’t just about making calls, it’s a vital part of your brand identity.

Having a professional-looking number on your website, flyers, transport, wherever it’s displayed, is a mark of respectability and trust.

What is CloudComms?

CloudComms is a cloud-based business phone system, free from traditional copper lines and accessible from pretty much any internet-connected device, including desktop PCs, laptops, tablets, and smartphones. It supports calls, messaging, and collaboration tools, providing flexibility and convenience for modern teams.

But rather than using those soon-to-be-gone copper telephone lines, it makes use of your internet connection — at the office, at home, even while travelling with your mobile. By the way, CloudComms works on your mobile, but your customers don’t need to dial a random-looking mobile number to get through to you — just your same, dependable, trustworthy business number.

Why CloudComms is the smart choice

Flexible working, anywhere: Make and take calls on any device, perfect for remote or hybrid teams.
Business continuity and resilience: Instantly reroute calls during power cuts, broadband outages, or office closures to keep your business accessible.
Simple, seamless number porting: Easily keep your trusted business number or select a new one (with whatever area code you prefer) that suits your needs.
Scalability for growing businesses: Effortlessly add or remove users as your business grows and evolves. When that single line is no longer adequate, you don’t need a whole new system… just add a new CloudComms user.
All the features modern businesses need: From call logs to voicemail to team messaging and video conferencing, CloudComms has it covered.
Professional image and customer trust: Maintain a professional image with a geographic number, boosting customer confidence and trust.

All of this… for less than you think?

Starting from just £5.99 per user, per month (ex VAT), CloudComms is affordable and transparent. Plus, there’s no need for costly desk phones (they are available if you prefer). If you’d rather take calls on your PC or mobile, it’s easy with CloudComms.

And the icing on the cake?

If you upgrade to CloudComms with Zen before 30^th June 2025, you can claim two months free for every licence ordered.

How easy is it to switch?

Switching to CloudComms is straightforward:

Choose your package
Keep or select your business number
Zen handles the rest — no downtime, no hassle

Why you might benefit from CloudComms

CloudComms isn’t just for one type of business. It’s designed to help a wide range of organisations adapt and grow. Here are just some of the ways that CloudComms benefits different businesses:

Professional services: Make your business look established and trustworthy with a geographic number, even if you work from home or on the go. And easily scale as your client list grows.

Trades and field-based businesses: Stay reachable on your mobile with your business number, wherever your work takes you. Respond quickly to new opportunities when missed calls are a thing of the past.

Retail and hospitality: Keep your shop, restaurant or online store accessible. Reroute calls to different team members or devices when it’s busy or answer customer queries on your mobile when you’re on the move.

Startups and small businesses: Get the professional image of a landline without the complexity. CloudComms is easy to set up, low cost, and ready to grow with you.

Multi-site or growing companies: Whether you’re expanding to new premises, connecting multiple sites, or supporting hybrid working (or all three), easily add users and keep everyone connected.

Whatever your industry, CloudComms gives you: