As you’ll see, we’ve made a few changes, making Zen Bytes much more of an informative magazine for the sector and much less like a standard corporate newsletter. We hope you like it. We’ve aimed to make the layout both easier on the eye and easier to navigate, and the content more in-depth and relevant to you. Each issue will tackle subjects that are important to your business.

In this issue, that includes one of the great current challenges for IT teams in the sector: how do companies exploit the benefits of the cloud when they can’t recruit the relevant expertise? The cloud skills gap is real, and it won’t close any time soon. We offer some tips on coping despite the dearth of skilled cloud professionals.

And with a shortage of expertise, the last thing you want to do is lose the staff you have. Many valued employees now want the tools and licence to work remotely and work on the road. We explain why demands for mobile working can no longer be ignored.

In this issue we also look at resilience and its role in cybersecurity, and the potential of blockchain to transform the way we do business. In the news section, we detail a major change at Zen and what it means for our company.

I hope you enjoy the issue.

Hugh Wilson

Editor