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Fibre Broadband

Fibre 1

up to

38Mbps

Download Speed

up to

9.5Mbps

Upload Speed

50GB

Download Usage

12Month

Contract

FREE

Static IP Address

FREE

Router

£19.50Δ

per month when taken with £16.99 monthly line rental

CHECK MY LINE

ABOUT FIBRE 1

If you want your internet experience to be quick and pain free, you should buy Zen’s Fibre 1 package. Superfast speeds combined with a 50GB download usage mean you can shop, chat, browse and play in the blink of an eye!

COST

£30 one off charge to activate

£19.50 monthly charge for Fibre 1 + £16.99 monthly charge for line rental

OR £24.90 monthly charge when Fibre 1 is taken without line rental

FREE Router worth £60 (just £6.95 for delivery)

LINE RENTAL

Two options of line rental, with per second billing, low daytime call rate and no minimum call charges; on a one month contract, just like our award-winning broadband services.

Line Rental

  • Only £16.99 per month
  • One month line rental contract
  • Per second billing
  • Does not include anytime minutes
  • 96 hours fault resolution times
  • Low daytime call rates

Line Rental Plus

  • Only £23.50 per month
  • Unlimited inclusive anytime minutes to 01, 02, 03, 0845 & 0870 numbers
  • International calls from 3.06p per minute
  • Per second billing
  • 96 hours fault resolution times
  • Low daytime call rates

FEATURES

router

FREE Router worth £60

There’s no need to shop around for a router, Zen has fully tested the Technicolor TG589vn and it has met our high standards for your needs; and even better, it’s free! All you need to do is pay for the delivery.

switch

EASY to switch

When you need a great internet package to boost your home, the last thing you need is anyone making it difficult to switch. When you switch to Zen, we take care of everything with your old supplier! No time wasted calling your old provider and asking for MAC codes – we’ll take care of it all.

ip-address

FREE static IP Address

We know how important it is to have a static IP address for your devices, so unlike other ISPs, we don’t charge for it. Our free static IP address is unique to you and does not change, unlike a dynamic IP address which changes every time you connect to the internet. That means it's easier to set up remote access to your computer or host applications and services on your network. It’s just for you, for free. IPv6 is available on request, email ipv6@zen.co.uk.

WHY ZEN?

Rated 5 stars on TrustPilot, better than Sky, TalkTalk, Virgin Media and BT

12 PC Pro Awards over 12 consecutive years by readers’ vote

UK-Based Call Centres NO call scripts NO call limits

Silver Award in the UK Customer Experience Awards for Technology & Telecoms

Unlimited Fibre 1

up to

38Mbps

Download Speed

up to

9.5Mbps

Upload Speed

TRULY UNLIMITED

Download Usage

12Month

Contract

FREE

Static IP Address

FREE

Router

£27.00Δ

per month when taken with £16.99 monthly line rental

CHECK MY LINE

ABOUT UNLIMITED FIBRE 1

All the speed of superfast Fibre without any limits. Unlimited usage means that you can use sophisticated applications like video streaming and never worry about maxing your allowance and paying top-up fees.

COST

£30 one off charge to activate

£27.00 monthly charge for Unlimited Fibre 1 + £16.99 monthly charge for line rental

OR £32.40 monthly charge when Unlimited Fibre 1 is taken without line rental

FREE Router worth £60 (just £6.95 for delivery)

LINE RENTAL

Two options of line rental, with per second billing, low daytime call rate and no minimum call charges; on a one month contract, just like our award-winning broadband services.

Line Rental

  • Only £16.99 per month
  • One month line rental contract
  • Per second billing
  • Does not include anytime minutes
  • 96 hours fault resolution times
  • Low daytime call rates

Line Rental Plus

  • Only £23.50 per month
  • Unlimited inclusive anytime minutes to 01, 02, 03, 0845 & 0870 numbers
  • International calls from 3.06p per minute
  • Per second billing
  • 96 hours fault resolution times
  • Low daytime call rates

FEATURES

router

FREE Router worth £60

There’s no need to shop around for a router, Zen has fully tested the Technicolor TG589vn and it has met our high standards for your needs; and even better, it’s free! All you need to do is pay for the delivery.

switch

EASY to switch

When you need a great internet package to boost your home, the last thing you need is anyone making it difficult to switch. When you switch to Zen, we take care of everything with your old supplier! No time wasted calling your old provider and asking for MAC codes – we’ll take care of it all.

ip-address

FREE static IP Address

We know how important it is to have a static IP address for your devices, so unlike other ISPs, we don’t charge for it. Our free static IP address is unique to you and does not change, unlike a dynamic IP address which changes every time you connect to the internet. That means it's easier to set up remote access to your computer or host applications and services on your network. It’s just for you, for free. IPv6 is available on request, email ipv6@zen.co.uk.

WHY ZEN?

Rated 5 stars on TrustPilot, better than Sky, TalkTalk, Virgin Media and BT

12 PC Pro Awards over 12 consecutive years by readers’ vote

UK-Based Call Centres NO call scripts NO call limits

Silver Award in the UK Customer Experience Awards for Technology & Telecoms

Unlimited Fibre 2

up to

76Mbps

Download Speed

up to

19Mbps

Upload Speed

TRULY UNLIMITED

Download Usage

12Month

Contract

FREE

Static IP Address

FREE

Router

BEST SELLER
£30.00Δ

per month when taken with £16.99 monthly line rental

CHECK MY LINE

ABOUT UNLIMITED FIBRE 2

Unlimited Fibre 2 doubles the maximum speed up to a whopping 76Mbps and combines unlimited downloads, so your internet connection can handle as much video streaming and online gaming as you’d like. Perfect for homes who have lots of online dependencies.

COST

£30 one off charge to activate

£30.00 monthly charge for Unlimited Fibre 2 + £16.99 monthly charge for line rental

OR £35.40 monthly charge when Unlimited Fibre 2 is taken without line rental

FREE Router worth £60 (just £6.95 for delivery)

LINE RENTAL

Two options of line rental, with per second billing, low daytime call rate and no minimum call charges; on a one month contract, just like our award-winning broadband services.

Line Rental

  • Only £16.99 per month
  • One month line rental contract
  • Per second billing
  • Does not include anytime minutes
  • 96 hours fault resolution times
  • Low daytime call rates

Line Rental Plus

  • Only £23.50 per month
  • Unlimited inclusive anytime minutes to 01, 02, 03, 0845 & 0870 numbers
  • International calls from 3.06p per minute
  • Per second billing
  • 96 hours fault resolution times
  • Low daytime call rates

FEATURES

router

FREE Router worth £60

There’s no need to shop around for a router, Zen has fully tested the Technicolor TG589vn and it has met our high standards for your needs; and even better, it’s free! All you need to do is pay for the delivery.

switch

EASY to switch

When you need a great internet package to boost your home, the last thing you need is anyone making it difficult to switch. When you switch to Zen, we take care of everything with your old supplier! No time wasted calling your old provider and asking for MAC codes – we’ll take care of it all.

ip-address

FREE static IP Address

We know how important it is to have a static IP address for your devices, so unlike other ISPs, we don’t charge for it. Our free static IP address is unique to you and does not change, unlike a dynamic IP address which changes every time you connect to the internet. That means it's easier to set up remote access to your computer or host applications and services on your network. It’s just for you, for free. IPv6 is available on request, email ipv6@zen.co.uk.

WHY ZEN?

Rated 5 stars on TrustPilot, better than Sky, TalkTalk, Virgin Media and BT

12 PC Pro Awards over 12 consecutive years by readers’ vote

UK-Based Call Centres NO call scripts NO call limits

Silver Award in the UK Customer Experience Awards for Technology & Telecoms

Looking for FTTP connectivity? Learn more about Zen's Fibre to the Premises options

Broadband

Unlimited Broadband

up to

17Mbps

Download Speed

up to

1Mbps

Upload Speed

TRULY UNLIMITED

Download Usage

12Month

Contract

FREE

Static IP Address

FREE

Router

OUTSTANDING VALUE
6 Months
FREE
£16/month thereafter

when taken with £16.99 monthly line rental

CHECK MY LINE

UNLIMITED BROADBAND - 6 MONTHS FREE

Take Zen's Unlimited Broadband package with line rental over 12 months and you get 6 months FREE broadband.

Great value and great service.

WHAT'S INCLUDED:

FREE Router worth £60
No Transfer Fee, Saving £48
EASY to switch service
FREE static IP Address

COST

12 month contract with Line Rental

£16.00 monthly charge Unlimited Broadband - first 6 months free

£16.99 monthly charge for Line Rental

 

OR if you don’t want 6 months free or a free router you can choose a One Month rolling contract instead. Click here.

LINE RENTAL OPTIONS

Two options of line rental with per second billing, low call rates, minimum call charges and twelve month contact.

Line rental £16.99 per month

  • Per second billing
  • Does not include anytime minutes
  • 96 hours fault resolution times
  • Low call rates

Line Rental Plus

+£6.51 per month

  • Unlimited inclusive anytime minutes to 01, 02, 03, 0845 & 0870 numbers
  • International calls from £3.06p per minutes

See our call options for further details

WHY ZEN?

Rated 5 stars on TrustPilot, better than Sky, TalkTalk, Virgin Media and BT

12 PC Pro Awards over 12 consecutive years by readers’ vote

UK-Based Call Centres NO call scripts NO call limits

Silver Award in the UK Customer Experience Awards for Technology & Telecoms

Broadband

up to

17Mbps

Download Speed

up to

1Mbps

Upload Speed

20GB

Download Usage

1Month

Contract

FREE

Static IP Address

CHOICE

Of Router

£10.00Δ

per month when taken with £16.99 monthly line rental

CHECK MY LINE

ABOUT UNLIMITED BROADBAND

Zen's highly-reliable Broadband gets even better with unlimited download usage.

COST

FREE to move from another service provider, £48 one off charge for new activations.

£16.00 monthly charge for Unlimited Broadband + £16.99 monthly charge for line rental.

OR £21.40 monthly charge when Unlimited Broadband is taken without line rental

To complement your broadband service, we recommend the Technicolor TG582n router, which has been thoroughly tested by our Technical Support team. Free delivery included.

LINE RENTAL

Two options of line rental, with per second billing, low daytime call rate and no minimum call charges; on a one month contract, just like our award-winning broadband services.

Line Rental

  • Only £16.99 per month
  • One month line rental contract
  • Per second billing
  • Does not include anytime minutes
  • 96 hours fault resolution times
  • Low daytime call rates

Line Rental Plus

  • Only £23.50 per month
  • Unlimited inclusive anytime minutes to 01, 02, 03, 0845 & 0870 numbers
  • International calls from 3.06p per minute
  • Per second billing
  • 96 hours fault resolution times
  • Low daytime call rates

FEATURES

router

CHOICE of routers

Choose and compare routers from the Technicolor TG582n, Technicolor TG589vn and the Technicolor TG670 at the checkout.

switch

FREE to switch

When you need a great internet package to boost your home, the last thing you need is an upfront fee to get it installed. When you switch to Zen, you do it for free! No unnecessary costs and no messy break-up with you old provider – we’ll take care of it all.

ip-address

FREE static IP Address

We know how important it is to have a static IP address for your devices, so unlike other ISPs, we don’t charge for it. Our free static IP address is unique to you and does not change, unlike a dynamic IP address which changes every time you connect to the internet. That means it's easier to set up remote access to your computer or host applications and services on your network. It’s just for you, for free. IPv6 is available on request, email ipv6@zen.co.uk.

WHY ZEN?

Rated 5 stars on TrustPilot, better than Sky, TalkTalk, Virgin Media and BT

12 PC Pro Awards over 12 consecutive years by readers’ vote

UK-Based Call Centres NO call scripts NO call limits

Silver Award in the UK Customer Experience Awards for Technology & Telecoms

FAQs
Please find some commonly asked questions and answers below.
How easy is it to switch broadband and line rental to Zen?

It couldn’t be easier to switch to Zen, so what are you waiting for? You no longer need a MAC code to change your internet provider. Thanks to new industry rules around switching providers, you can move to Zen easier and quicker than ever before. In fact, we’ll take care of the entire thing! All you have to do is place your order with us. From then on, we’ll do the rest. So just sit back, and look forward to the day your new connection goes live. Place your order now – you don’t even need to speak to a member of our team!

How long will it take to switch?

As soon as your broadband order has been accepted and ongoing payment has been processed we’ll confirm your activation date. If you are switching your service from another provider it will take approximately 2 weeks.

What do I need to get Fibre Broadband?

  • An operational telephone line
  • Your telephone line must be connected to an enabled exchange
  • Check our Broadband Availability Checker to see if your line will support fibre optic broadband technology and if it does what line speeds you can expect
  • The telephone line must be of sufficient quality and not part of a switchboard
  • The telephone line must not use incompatible services
  • Incompatible services include: Subscriber private metering, 30k Loop, Auxiliary lines, PBX lines, Private Circuits, Red ABC, Featurenet 5000 services, other Broadband xDSL Services (inc. BT Videostream & BT Datastream S) and Meterpulse facility.

Can I order Fibre Broadband without line rental?

We appreciate that not everyone has broadband and phone contracts that run in sync, this is why we have made all our new Fibre products available with and without line rental. There is a premium charge of £4.50 (£5.40 inc VAT) for taking Fibre only but when you are ready you can add your line rental and take advantage of the Fibre and Phones Package pricing.

What does "Truly Unlimited" actually mean?

It means exactly that – no limits on what you can download and no limits when it comes to speed. Unlike other providers, we don’t have a Fair Usage Policy or enforce Traffic Management – that means we don’t artificially slow down your connection to allow other users to access our network, which would in turn make your speeds slower. This means you can enjoy your unlimited download allowance at the fastest speed your connection can support, at any given time – no matter what type of media, service of application you’re trying to access.

When can I get Fibre Broadband?

To determine if you can already access Fibre Broadband services, check what is available to you now by visiting our Broadband Availability Checker, entering your telephone number and postcode. If you have access to Fibre Optic Broadband you will be provided with an estimated speed. If not you can use this link to find if your exchange is one of those planned for the Fibre Broadband rollout. Please bear in mind that this information is subject to change and will be updated on a monthly basis.

What is a static IP address and why do I need one?

An IP address is a unique number identifying the location of your computer on the Internet, enabling it to communicate with other computers. A static IP address from us means your computer is assigned a fixed, permanent address that is unique to you and does not change. You will need a static IP address, if you want to:

  • Run your own FTP server
  • Run your own website
  • Host online gaming sessions
  • Host your own website or domain name server
  • Connect to your computer from anywhere in the world via remote access
  • Ensure other computers can locate your computer anywhere across the internet
  • Conduct voice-over-IP calls or other web-based services

Don't just take our word for it.

See what our customers say...

50GB
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