No dial tone?

If you have no dial tone on your phone, here are a few things you can try to resolve the issue.

1: Turn it up!

Make sure your telephone volume is not off, low or muted.

2: Are your Batteries Charged?

If you're using a cordless telephone, check that the batteries are charged.

Also check your telephone's connection to it's base station. Ensure the base station is connected correctly to the telephone line.

3: Try Another Handset

If you're using a cordless telephone. Try another handset (preferably wired) and see if this works.

4: Checking the Test Socket

If you haven't already, test your telephone from the Master Test Socket.

You can find a video on how to do this here.

5: Contacting Technical Support

If the above steps do not resolve the problem, please contact our Technical Support team for further assistance.