Call Blacklisting Setup

DECT Phone

1. Blocking Calls Overview

You can set up call blocking in the FRITZ!Box to block incoming calls from specific telephone numbers or number ranges. You can also block anonymous callers.

  • Start by finding the "FRITZ!Box Password" on the underside of your router

    Label on the back of FRITZ!Box detailing the wifi and log in details
  • Using one of your devices, open your web browser of choice and go to http://192.168.178.1 (when connected to your router via WiFi or a Wire)
  • You'll then be shown a log in screen with an empty "Password" field, enter the found password and click "Log In"

    FRITZ!Box Interface box asking for a password and an option to log in
  • Note: You can also find these steps on our "How To" YouTube Video

  • Click the "Telephony" menu

    Telephony menu option, within FRITZ!Box User Interface
  • Click the "Call Handling" sub-menu

    Sub-menu of FRITZ!Box interface for call handling options
  • Select the "Call Blocks" tab

    menu tab for blocking calls
2. Blocking Calls From a Specific Number
  • From the "Call Blocks" tab. Click the "Add Telephone Number" button

    Button to add known telephone number
  • Enter the telephone number next to the most relevant category "Mobile" "Business" or "Private"

    Specific category and call being added to the call list
  • Click "OK" to save the settings
3. Blocking Anonymous Callers
  • From the "Call Blocks" tab. Click the "Add Range" button

    button to add a range to the call blocking rules
  • Select "Anonymous callers" from the drop-down list "Number range"

    Drop down box indicating that anonymous calls are blocked
  • Click "OK" to save the settings
4. Blocking Calls From a Range of Numbers
  • From the "Call Blocks" tab. Click the "Add Range" button 

    button to add a range to the call blocking rules
  • Select "Number range" from the drop-down list, enter the desired range you want to block in the "Number range" field then enter a nickname for the call block

    text boxes to indicate what call block is in place on what number range and the nickname of the call block
  • Click "OK" to save the settings
5. Setting up Exceptions for Specific Callers

If you blocked incoming calls to a telephone number range, you can set up exceptions for specific callers in your telephone book.:

  • Click the "Telephony" menu

    Telephony menu option, within FRITZ!Box User Interface
  • Click the "Telephone Book" sub-menu

    sub menu for telephone book settings within the FRITZ!Box Interface
  • Click the "Edit" button next to the entry for the caller you want to have the exception

    Table of devices and numbers with edit symbols on the right of the images
  • Enable the option "Important person". This option is only available if the user is already in the telephone book

    checkbox to enable a user in a phonebook to be an important caller
  • Click "OK" to save the settings
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