It's time to cut the cord not the benefits

Is it time to upgrade your business voice?

Don't let you business landline go missing...

We all know a landline gives your business credibility—48% of potential customers trust a business more when they see a fixed landline number**. It's a small detail that makes a big impact. Right now, you're relying on the old copper landline to make and receive calls. But with the PSTN (Public Switched Telephone Network) switch-off on the horizon, things are changing. From December 2025, BT Group can give just 90 days' notice before discontinuing your current landline service.

Stay connected and claim your reward...

To keep your trusted business number and maintain your professional image, you'll need to switch to an all-IP voice solution—which delivers calls over your internet connection rather than the traditional landline.

CloudComms makes the transition seamless, giving you the credibility of a landline with the flexibility of modern communication.

Our recommended upgrade packages

For businesses wanting to make and take calls on the go we'd recommend our Basic Webex or Solo Webex packages, allowing you to keep all the credibility associated with your business landline with the flexibility of mobile, all at a minimal cost.

With one licence per user, you can make and receive calls as needed:

Basic: A streamlined CloudComms solution—perfect for businesses that need a fixed business number without extra features or bundled minutes.
Solo: Includes all the benefits of a fixed business number for incoming calls, plus bundled outgoing minutes to enhance your professional presence on outbound calls.

prices ex. VAT
(12 month contract)

Call waiting, hold, transfer
Personal and group directory
Call waiting
Basic call logs
Pay as you go calls
Webex App - make and take calls from your fixed business number on your mobile or desktop

prices ex. VAT
(12 month contract)

Includes all the basic features PLUS

2000 Minute Bundle
Voicemail
Do not disturb
Webex app - make and take calls for your business number on a mobile or desktop

Want to add a handset?

Yealink T33G - £59.99 ex VAT one off charge
Plus a £13.50 post and packaging per delivery address

Have an existing number you'd like to keep?

Port across that known and trusted number for a one off charge of £15 ex VAT

Looking for more?

We have more feature rich licencing options that also include FREE handsets.

View other licence options

Call 01706 902579

The power of a business landline number...

Cut the cord... not the benefits!

The good news is that the landline isn’t disappearing—it’s evolving. Saying goodbye to traditional landlines opens the door to a range of new benefits that modern voice solutions like CloudComms can offer.

What's the difference between the traditional landline and CloudComms?

Unlike traditional landlines that rely on physical phone lines, CloudComms routes calls over the internet, allowing you to make and receive calls from any internet-connected device, such as a computer, smartphone, or VoIP-enabled desk phone. This gives businesses greater flexibility, improved call quality, and access to advanced features that keep teams connected—whether in the office or on the go.

With CloudComms you can:

Take your business with you. Wherever. Whenever.

Take all the business benefits of that fixed line with you, whilst you're on the go! The Webex app means you can take your fixed line calls on your mobile and manage hybrid working with ease! All the reputational and brand benefits of that known and trusted number, none of the traditional landline headaches. As long as you've got an internet connection you can make or take that call from your fixed business number!

Stay Connected, no matter what – power cut? Office closure? No problem.

CloudComms makes it easy to reroute calls instantly, enabling home working or diverting calls to another office so your business never misses a call.

Scalability

Grow without limits — easily add users as your business evolves, no need to build in extra capacity from the off, just add new users as you need them.

Take your known and trusted number with you.

Your business telephone number is often synonymous with your business, upgrading to an all-IP voice solution like CloudComms doesn't mean changing your known and trusted number. Your business number can be ported across for a one-off fee of just £15 (ex VAT).

More than just calls

CloudComms goes beyond voice, offering voicemail-to-email, call forwarding, video conferencing, and team messaging—keeping you connected and boosting collaboration.

Plus, with call logs, you get complete visibility of inbound and outbound calls, helping you stay in control of your business communications.

Upgrade

How CloudComms works in 3 simple steps...

What's the difference between the traditional landline and CloudComms?

Unlike traditional landlines that rely on physical phone lines, CloudComms routes calls over the internet, allowing you to make and receive calls from any internet-connected device, such as a computer, smartphone, or VoIP-enabled desk phone. This gives businesses greater flexibility, improved call quality, and access to advanced features that keep teams connected—whether in the office or on the go.

Get your digital landline number

Just like a traditional landline, your CloudComms number comes with a geographical area code followed by your unique 6-digit number. You can:

Pick any area code - even if you're not based there.
Port your existing number over (one off fee of £15).

Choose the right licences for your team

Not every team member uses the phone the same way. With CloudComms, you can mix and match licences to suit your needs:

Need to make a lot of outbound calls? Choose a full-feature license.
Only need to answer incoming calls? Opt for a lower-tier license.
Scale up or down as your business grows!

Start making and taking calls!

You’ll need a way to use your CloudComms number – and we’ve got options:

Desk phone: Use a CloudComms-enabled Yealink phone (included free in selected licences)
Softphone: Turn your computer into a phone with the Webex desktop app.
Mobile App: Stay connected with Webex where you go with Webex on your mobile - perfect businesses that aren't office based or for remote teams.

Upgrade - 01706 902579

Talk to a business voice expert

Chosen your perfect voice upgrade, or have some questions you want to run past our experts first?

Complete the form below to request a call back or call us on 01706 902579.

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Any specific questions or information you'd like to provide us with can be added here

Got questions? We've got answers.

Wondering how CloudComms works? What's involved in upgrading? Here's are most frequently asked questions...

Why do I need to upgrade my voice service?

Your business currently relies on the PSTN (Public Switched Telephone Network) to make and receive calls, but this system is being retired. From December 2025, Openreach can issue just 90 days' notice before discontinuing your landline service.

To stay connected, you'll need to switch to a voice service that runs over your internet connection—like CloudComms. This ensures your business can continue making and receiving calls seamlessly, with added flexibility and modern features that go beyond a traditional landline. Upgrading now helps you avoid last-minute disruption and future-proofs your communications.

Do I need to upgrade my broadband service in order to upgrade to CloudComms?

If you're using an older broadband technology like ADSL or FTTC (Fibre to the Cabinet), then yes, an upgrade is required. These services rely on the PSTN, which is being switched off.

To continue using voice services, you'll need to upgrade to:

✔ SoGEA (Single Order Generic Ethernet Access) - Broadband without the need for a landline.

✔ Full Fibre (FTTP) - Delivers ultra-fast speeds with fibre optics directly to your premises.

✔ Leased Line - A dedicated, high-performance connection ideal for businesses. If you're unsure about your broadband, we can help you check your options.

Can I used CloudComms with my existing phones?

In many cases, yes - you can use an adapter to connect CloudComms to your current handset or phone system. However, we don't usually recommend this because it limits access to key CloudComms features like call logs, call transfers, and call waiting.

For the best experience, we recommend using Webex or one of our Yealink handsets, designed to take full advantage of CloudComms.

What is Webex?

Webex is a powerful app for desktop and mobile, allowing you to make and receive calls from your business number—without needing a separate phone.

✔ Answer and make calls from anywhere

✔ Keep your business number on the move

✔ Enjoy advanced features like voicemail-to-email and team messaging

How do I make and take calls via Webex?

Making calls with Webex is simple:

1️⃣ Log into the Webex app on your desktop or mobile.

2️⃣ Dial the number you want to call, just like you would on a desk phone.

3️⃣ Use business-grade features like call transfers, conferencing, and voicemail. It’s a flexible way to stay connected, whether in the office, at home, or on the go.

What's the difference between the Yealink T31G and Yealink T33G handsets?

Both the Yealink T31G and Yealink T33G are high-quality CloudComms-compatible VoIP (Voice over IP) phones, but they have some key differences:

Feature	Yealink T31G	Yealink T33G
Display	2.3" monochrome LCD	2.4" color LCD
Lines/Accounts	2 SIP accounts	4 SIP accounts
Call Handling	Basic call management	Enhanced call features
Audio Quality	HD voice	HD voice + Opus codec for better clarity
Power over Ethernet (PoE)	Yes	Yes
Ideal For	Smaller teams or individual users	Businesses needing multiple lines and advanced features

✔ T31G – Comes as part of our Essentials and Professional licenses listed above on the page. It's perfect for smaller businesses or light phone users -
✔ T33G – Is the phone supplied with our Premium license listed higher up the page. Better for teams managing multiple lines or needing a color display and enhanced call handling.

Need help deciding? Let us know your business needs!

What happens if I have a power outage?

Since CloudComms runs over your broadband connection, a power outage could impact calls—but we've got solutions:

✔ Webex App: If your office loses power, simply switch to making and receiving calls on your mobile using Webex.

✔ Battery Backup: Keep your router powered during outages with a battery backup device, allowing your CloudComms service to continue running for several hours. These options help ensure your business stays connected, no matter what.

Can I keep my existing landline number with CloudComms?

Absolutely! Your landline number is often key to your business identity, so we make it easy to keep.

✔ Port your existing number to CloudComms for a one-off cost of £15 (ex VAT)

✔ Even if your number is with another provider, we can transfer it over

✔ Maintain consistency for your customers while upgrading to a modern phone system

Supporting stats**

The research was conducted by Censuswide, among a sample of 2,000 National Representive Consumers aged 16+. The data was collected between 31.12.2024 – 03.01.2025. Censuswide abides by and employs members of the Market Research Society and follows the MRS code of conduct and ESOMAR principles. Censuswide is also a member of the British Polling Council.

The survey found that -