5000 inclusive minutes to 01, 02 and 03 numbers. Monthly £10 spend allowance on 0845 numbers.
Call charges information hub
Over the past year we’ve been working hard to keep supporting you with the products and service you deserve. We’re proud of our award-winning service, and we’re determined to ensure that Zen remains the best.
One of the things that has made Zen the only Which? Recommended Provider for broadband in 2021 is the value for money we offer. We don’t believe in overcharging, and we always do our best to keep our pricing competitive.
From 1st October
2021 we’ll be making some changes to our Domestic & International Call Tariffs. Rest assured that our prices do remain highly competitive and – in many cases – lower than the rates of other providers.
You can find further information, including our FAQs below.
Would you benefit from a call bundle?
If you regularly use more than 40 minutes of calls per month, you may benefit from a call bundle. Call bundles can also be added on a monthly basis. To add a bundle, please contact us - details below.
Business Line Rental Plus
Business Line Rental Plus
Calls to mobiles
Calls to mobiles
Choose from a range of minute bundles for calling mobiles. These range from 250, 500 & 2,000 minute bundles.
International calls
International calls
Save money on international calls with a range of packages. These range from 250, 500 & 2,000 minute bundles.
FAQs
You can find much more information about the changes we’re making here.
I have phone bundles. How will this affect me?
If you have a Business Line Rental Plus product your initial 5,000 minutes still apply, these changes will be absorbed by your unlimited landline calls allowance. However, if you make regular calls to mobile or international numbers you may benefit additionally from one of our inclusive minute bundles.
The new tariff rates will also apply for any calls exceeding your bundle allowance.
Contact us
Still looking for the answer to your question?
Reach us at
Please include information to allow us to identify your account
Have a phone bundle?
Call us on:
01706 902 003
Don't have a bundle?
Call us on:
01706 582 126
