Call charges information hub

Over the past year we’ve been working hard to keep supporting you with the products and service you deserve. We’re proud of our award-winning service, and we’re determined to ensure that Zen remains the best.

One of the things that has made Zen the only Which? Recommended Provider for broadband in 2021 is the value for money we offer. We don’t believe in overcharging, and we always do our best to keep our pricing competitive.

From 1st October 2021 we’ll be making some changes to our Domestic & International Call Tariffs. Rest assured that our prices do remain highly competitive and – in many cases – lower than the rates of other providers.

You can find further information, including our FAQs below.

Which Recommended Broadband Providers 2022
PC Pro Best Broadband
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Zen Award Disks

Would you benefit from a call bundle?

If you regularly use more than 40 minutes of calls per month, you may benefit from a call bundle. Call bundles can also be added on a monthly basis. To add a bundle, please contact us - details below.

Business Line Rental Plus

5000 inclusive minutes to 01, 02 and 03 numbers. Monthly £10 spend allowance on 0845 numbers​.

Calls to mobiles

Choose from a range of minute bundles for calling mobiles. These range from 250, 500 & 2,000 minute bundles.

International calls

Save money on international calls with a range of packages. These range from 250, 500 & 2,000 minute bundles.

FAQs

You can find much more information about the changes we’re making here.

How do I know what I’ll be paying?

We’ve emailed all customers to highlight the changes to their tariff, detailing what they’re changing to and from. Please refer to your personal email to see your new rates.

Contact us

Still looking for the answer to your question?

Email 2 | Zen Internet

Reach us at

notifications@email.zen.co.uk

Please include information to allow us to identify your account

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Have a phone bundle?

Call us on:
01706 902 003

Don't have a bundle?

Call us on:
01706 582 126

Carbon Neutral
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Zen Internet - Small Business SalesSmall Business Sales
01706 902583
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Zen Internet - Large Business SalesLarge Business Sales
01706 902579
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Zen Internet - Customer EnquiriesCustomer Enquiries
01706 902001
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