Simple Switch
Broadband migrations simplified
Migrating broadband services doesn't have to be complicated.
With Simple Switch, available through The Fibre Hub, you can migrate eligible broadband services to Zen without changing the PPP username and password stored on your customer's router.
By identifying the broadband circuit at network level, Simple Switch removes one of the biggest challenges of migration – allowing the existing router to stay exactly as it is.
Whether you're migrating a single service or hundreds of connections, Simple Switch helps make the process quicker, easier and more cost-effective.
Why choose Simple Switch?
Traditional broadband migrations often involve changing router settings, arranging engineer visits and coordinating with end users. These additional steps can increase costs, consume valuable time and create unnecessary disruption.
Simple Switch removes that complexity by allowing eligible services to authenticate seamlessly onto the Zen network without requiring router reconfiguration.
The result is a smoother migration experience for both you and your customers.
With Simple Switch you can benefit from:
- No router reconfiguration or replacement
- No engineer visit simply to update equipment
- No customer intervention to change router settings
- Reduced operational costs
- Minimal service disruption
- Faster, simpler broadband migrations
Migrations available across the following networks within The Fibre Hub
Simple Switch is built directly into the existing migration journey within The Fibre Hub and is automatically enabled for eligible orders.
If you're managing larger migration projects, you can continue using the Fibre Hub's bulk CSV upload functionality to migrate up to 500 services in a single batch.
Your existing migration process, lead times and order tracking remain exactly the same. The only difference is that there's far less work required at the customer premises, saving you and the customer time, money and hassle.
Ready to simplify your next migration?
Whether you're an existing Zen Partner looking to streamline broadband migrations or you're exploring a new wholesale connectivity provider, Simple Switch can help make moving services easier than ever.
Speak to our team to find out how Simple Switch works, check service eligibility, or arrange a demonstration of The Fibre Hub.
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What our Partners say
Firstcom Europe
“I’ve really enjoyed working with Zen over the past 12 months as we’ve grown, we’ve moved office, we’ve acquired businesses and we built a really strong relationship with Zen an really looking forward to building on that relationship going forward.”
Pinnacle
“Working with Zen gives us the confidence and reassurance as we acquire businesses we have the ability to smoothly transition them into the Zen Cloud offering and of course migrating their connectivity”
PCQ Solutions
"It has been an absolute privilege and a pleasure to work with Zen. We have a dedicated account manager, a good support team, the pricing works well for us and it is really comforting knowing you are dealing with a business and not a group of share holders”
