Navigating the Great British Switch-off
About the research
This research looks at how UK businesses are preparing for upcoming changes to the UK’s telecoms network, namely the stop sell of the UK’s Public Service Telephone Network (PSTN) and related Integrated Services Digital Network (ISDN) products and services in 2023 and their end of life in 2025.
These changes fundamentally impact how businesses communicate so we interviewed 1000 business and IT leaders to see how and if they’re preparing for the changes.
The latest findings
ISDN stop sell
Nearly 1/3rd of small businesses (1-249 employees) were not aware of the ISDN switch off and what it means for their business communications. This compares to just 16% of larger businesses (250+ employees).
Cloud comms adoption
Cloud communication / unified communication solutions continue to gain traction with UK businesses due to flexibility, agility and changing communication habits.
Remote working & its teething problems
40% of businesses have found poor connectivity is holding them back when remote working.
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