Online Data Backup

Online Data Backup

Our online backup solutions provide powerful, reliable and secure offsite data backup for businesses.

Whether through hardware failure, human error, fire, theft or accidental damage, data loss can have catastrophic effect. Imagine the impact on your business if you were to lose all your company accounts, sales records, correspondence, customer records and emails.

Our online data backup solutions provide you with the peace of mind that, in the event of data loss, your data is fully backed up and data recovery can be completed within minutes - our recent upgrade of our Zen Vault platform from v6.2 to v7 means backups and restores are now up to 10x faster and require virtually zero local storage capacity.

"80% of businesses that suffer a major data loss or failure for more than 24 hours close within a year."
Source: Gartner

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To request more information about online data backup solutions and what would work best for your business, please complete the form below.

Our Online Backup Solutions

Packages are available to backup desktops, laptops and servers. Each package provides a fully automated and secure, off-site data backup and recovery solution which offer ‘set and forget data backup’ and rapid restore capability.

Features of our online backup service

  • Automatic, scheduled, offsite backup - You don't need to worry about ongoing data backup, leaving you to concentrate on your business
  • Backup open files - In windows environments our Online Data Backup solutions are able to backup files that are in use, meaning that data backups can take place during working hours
  • Incremental backup - Only changed files are backed up, meaning backups are smaller, quicker and will consume less bandwidth
  • Data compression - Before sending a backup to the Online Data Backup server your data is compressed to increase the speed of the backup process
  • Stream Backups - Avoid the requirement to cache backup data locally and stream it directly to us, saving your local storage for primary data and speeding up the backup process
  • Single file restore - With just a few mouse clicks, specific lost files can be restored allowing you to get back to business quickly and easily
  • 30 Day Retention of changed data - Our Online Data Backup solutions retain previous backups for 30 days meaning you are able to restore either your most recent backup or previous backups of older versions
  • Security - Data is encrypted using 256-bit AES encryption and stored within multiple, geographically diverse, high security data centre’s ensuring that should the worst happen, we will have a copy of your most recent backup

Multiple OS Support:

  • Attix5 Pro Desktop & Laptop Edition
    • Windows 8
    • Windows 7
    • Windows Vista
    • Windows XP (SP2)
    • MAC OS X 10.4 (Tiger)
    • MAC OS X 10.5 (Leopard)
    • MAC OS X 10.6 (Snow Leopard)
  • Attix5 Pro Server Edition:
    • Windows Server 2012
    • Windows Server 2008 | 2008 R2
    • Incl. Small Business Server bund
    • 32/64-bit OS support
    • Windows Server 2003 | 2003 R2
    • Incl. Small Business Server bund
    • 32/64-bit OS support
    • Red Hat Linux
    • openSuSE (10.3, 11.0, 11.1)
    • Fedora Core Project (9, 10 & 11)
    • Ubuntu
    • Solaris
    • MAC OS X 10.4 (Tiger)
    • MAC OS X 10.5 (Leopard)
    • MAC OS X 10.6 (Snow Leopard)

Range of Application Plug-ins

  • Microsoft-related
    • MS SQL Server
    • MS SharePoint 2003 | 2007
    • VSS Database (Exchange 2003/7/10, MS SQL 2005/8/12)
    • System State
    • Exchange Single Item Recovery Plus (SIR+)
    • Wbadmin
  • Additional:
    • Sybase ASE 12.5
    • Lotus Domino 6.5 | 7
    • Oracle 9i | 10g | 10.1
    • Email Notification
    • Script
    • VMware (ESX 3.5 and 4.1)

Benefits of our online data backup service

  • Simplicity - An easy to install software client, with an intuitive Windows Explorer type interface to backup and restore data through makes the solution low effort and low maintenance
  • Reliability - Our Online Data Backup products employ the established Attix5 Backup Professional software to deliver reliable online data backup. Our hardware platform also utilises Enterprise class network, compute and storage equipment
  • Flexibility - Customers can quickly and easily increase the amount of devices they backup as they are able to increase their storage in 10GB increments and can add device licenses as and when they need them.
  • No capital expenditure and reduced total cost of ownership - No costly hardware installations are required to backup data online. The automated process removes the requirement for human involvement in backup and restore procedures.

We use Attix5 Backup Professional backup software

Attix5 Backup Professional software provides an effective and efficient platform for automated and secure backup and recovery of critical information stored on servers, databases and desktop or laptop devices. It eliminates the risk of human error in the backup process, a factor which is generally underestimated, but which is responsible for the majority of data loss. The automation of the traditionally manual data backup tasks reduces cost, increases effectiveness and minimises risk.

Customers' data security and privacy are also paramount in the construction of the software feature set. Backup Professional makes use of the SSL (Secure Socket Layer) protocol standard for secure communication between the Backup Clients and the Storage Platform, including data transmission (1024 bit RSA key exchange, 128 bit RC4 stream cipher and SHA-1 integrity checking).

Data is stored using 256-bit AES Encryption on the Storage Platform. Backup account encryption keys are not stored with the data and globally recognised techniques are applied to ensure the integrity and security of all data protected with Backup Professional.

Storage Network

Our data centres are highly secure facilities located in Manchester and Rochdale. Both benefit from extensive CCTV, alarm systems, 24/7 manned security and stringent access controls. They also boast disaster management features such as on-site generators, uninterruptible power supplies, emergency lighting and air conditioning and fire detection/suppression systems.

Multiple high bandwidth links are utilised to ensure the required capacity and fault tolerance. All online data backup customers benefit from our resilient network and the replication of data across two geographically diverse locations.

Data Transfer Times

The amount of time a data backup takes is dependent on multiple factors, the two most influential factors are the amount of data you are protecting and the speed of your Internet connection.

Your first online data backup takes the longest as you will be transferring the first copy of your data therefore it is important to plan how long this will take using your existing internet connection.

Use the table below to determine your online data backup transfer time.

Connectivity Product Upstream Speed 5GB 10GB 20GB 50GB 100GB 200GB 500GB 1000GB
Broadband 256Kbps 44 h 4 d 7 d 19 d 37 d 74 d 185 d 370 d
448Kbps 25 h 51 h 4 d 11 d 21 d 42 d 106 d 212 d
512Kbps 22 h 44 h 4 d 9 d 19 d 37 d 93 d 185 d
768Kbps 15 h 30 h 59 h 6 d 12 d 25 d 62 d 124 d
SDSL 1 Mbps 11 h 23 h 46 h 5 d 10 d 19 d 47 d 95 d
2 Mbps 6 h 11 h 23 h 57 d 5 d 10 d 24 d 47 d
Leased Line
/ Fibre Broadband
4 Mbps 3 h 6 h 11 h 28 h 57 h 5 d 12 d 24 d
6 Mbps 2 h 4 h 8 h 19 h 38 h 3 d 8 d 16 d
10 Mbps 1 h 2 h 5 h 11 h 23 h 46 h 5 d 9 d
15 Mbps 47 m 1h 30m 3 h 8 h 16 h 32 h 3 d 7 d
30 Mbps 24 m 47 m 1h 30m 4 h 8 h 16 h 40 h 3 d
100 Mbps 7 m 14 m 27 m 1 h 2 h 5 h 11 h 23 h

Subsequent data backups take significantly less time as, thanks to incremental technology, you will only be sending changed data to Zen, which is typically only around 10% of the size of all of the data you are protecting. For example if you choose to protect 5GB of data, subsequent backups are likely to be around 500MB in size and take less than one hour to complete on a typical Broadband line.

If you have large amounts of data to transfer on your first backup we can provide an Offline Backup Service. This service transfers your backup files to an external, portable USB 2.0 hard disk drive, which is temporarily connected to your Local Area Network (LAN). This avoids sending the first data backup over the Internet to the remote Storage Platform. The Snapshot disk is then physically taken to the data centre, where the data is transferred onto the storage platform. As the software encrypts your data prior to it leaving your server it ensures that your data is kept secure during transit.