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Zen Internet Site Map

Business

Broadband

Fibre Optic Broadband

  • Fibre Optic Broadband Overview - an overview of the range of Fibre Optic Broadband services available from Zen
  • Broadband Speed Checker - check the broadband speeds and services your telephone line is capable of supporting
  • Understanding Broadband Speeds - find out what factors can affect the speed of a Fibre Optic Broadband service for business
  • Fibre Optic Broadband Service Requirements - a guide to the requirements for fibre optic broadband
  • Switch to Zen Fibre Optic Broadband - if you already have broadband with another Internet Service Provider (ISP), we may be able to switch your broadband service over to us without waiting for your current ISP to cancel it
  • Fibre Optic Broadband Hardware - router requirements differ for Fibre Optic Broadband compared with conventional broadband so our Technical Support team have tested and approved a selection of Fibre Optic Broadband routers for you to choose from
  • Fibre Optic Broadband FAQs - we provide the answers to a selection of key questions we've encountered with fibre optic broadband
  • Fibre Optic Broadband Enquiry Form - if the availability checker has said that you are not yet fibre optic broadband enabled you can submit your details via this form and we'll contact you as soon as fibre optic broadband becomes enabled

Business Broadband

  • Business Broadband Overview - an overview of the range of "up to 8Mbps" and "up to 16Mbps" business broadband services available from Zen
  • Up to 16Mbps Broadband Services - detailed information about "up to 16Mbps" business broadband services with a download speed of "up to 16Mbps" and upload speed to "up to 1Mbps"
  • Understanding Broadband Speeds - find out what factors affect the speed of your business broadband service
  • Broadband Service Requirements - what do you need to be able to receive high quality business broadband from Zen Internet
  • Switch to Zen Business Broadband FREE! - if you've already got broadband with another provider we invite you to switch to the UK's best ISP (as voted for by the readers of PC Pro for the past 7 years) for free!
  • Broadband Glossary - business broadband provides fast speeds and lot of acronyms, find out what most of them mean
  • Moving Business Premises - if you've already got broadband and your business is moving premises we can make it easier to transfer your broadband connection
  • Service Features - a detailed look at the features that come with your business broadband services
  • Hardware - we offer a comprehensive range of business broadband routers and hardware, all fully tested and approved by our Technical Support team
  • Enhanced Care - Zen Enhanced Care provides guaranteed fault response and resolution times, assuring the broadband connection continues to run smoothly
  • Business Broadband FAQs - if you've got a question about our business broadband services then it's probably been asked before so you may find the answer here

Leased Lines & IP VPN

Leased Lines

IP VPN

  • IP VPN Overview - an overview of our IP VPN service which delivers a secure network to link your sites and uses MPLS technology to enable voice, video and data to be transported on a single IP network delivering major cost savings whilst helping to increase productivity
  • Converged Network - an illustration of how a Next Generation Network could be implemented for your business utilising QoS
  • IP VPN Benefits - an overview of the benefits that an IP VPN could provide your business
  • IP VPN Applications - an overview of how traffic is managed across your network by spreading applications over 6 Classes of Service
  • IP VPN Security - information about the security solutions implemented with our IP VPN solutions
  • IP VPN v IPSec - a comparison of IP VPN technology and IPSec VPN technology
  • Remote Working - why Zen's IP VPN provides the ideal platform for implementing secure home working for your employees
  • IP VPN Pricing - how we price your IP VPN solution
  • IP VPN Enquiry Form - complete this form to receive for further information on our IP VPN solutions, or to discuss your objectives and network requirements with a member of our Sales team

Hosting & Domains

Domain Names

  • Domain Names Overview - an overview of our domain name registration and transfer services for business
  • Domain Transfer - if you already own your business' domain name you can easily transfer it to Zen to take advantage of our award winning hosting services
  • Domain WHOIS Privacy - protect your personal data from the Domain WHOIS database
  • Domain Name Pricing - a breakdown of our domain name pricing together with bulk discount information
  • Bulk Domain Registration - if you register a lot of domain names for your business, you can take advantage of our fantastic rates on bulk domain registration.
  • DNS Management - manage all DNS settings for your business' domain name
  • Domain Name FAQs - a range of answers to questions we're frequently asked about our domain name services

Web Hosting

Dedicated Servers

  • Dedicated Server Overview - an overview of our reliable business class dedicated hosting platform services
  • Standard Dedicated Server - choose either a dedicated windows server or dedicated linux server to give you full control and flexibility over your preferred applications
  • Professional Dedicated Server - a professional dedicated server from Zen provides the ideal solution if your business requires a powerful database or email server that promises reliability, availability and performance
  • Enterprise Dedicated Server - our highly specified enterprise dedicated hosting server provides enough computing power, memory and resilient storage to drive high profile, high demand online business operations
  • Dedicated Server Service Features - a full-featured, enterprise-class UTM inspection for the smallest remote offices, branch
  • Compare Dedicated Servers - a rich mix of service features provided with every dedicated hosting solution

Managed Hosting

Colocation

Hosting & Domains Enquiry Form - complete this form if you wish to receive further information about any of our Hosting & Domain name services

Voice

VoIP

  • Broadband Voice Overview - Zen Broadband Voice sits on-top of Zen Internet's award-winning broadband services and offers you the opportunity to save money on your telephone call charges using IP telephony and a VoIP phone
  • Hardware - a guide to the router we recommend to use with our Broadband Voice VoIP service
  • Call Charges - a breakdown of the call rates for our Broadband Voice service
  • 999 Policy - details of our policy governing 999 calls on our VoIP service
  • Broadband Voice FAQs - a collection of questions and answers about our Broadband Voice service

SIP Trunking

Phone Services

  • Zen Business Talk Overview - Zen Business Talk and Business Talk Plus are our new telephone line and calls services for business users

Voice Enquiry Form - complete the enquiry form for further information about any of our Voice services

Managed Firewalls

  • Managed Network Security Overview - an overview of our managed network security services and hardware
  • FortiGate Firewall 30B - a breakdown of FortiGate 30B firewall's features and management service for business customers
  • FortiGate Firewall 50B - a breakdown of FortiGate 50B firewall's features and management service for business customers
  • FortiGate Firewall 80C - a breakdown of FortiGate 80C firewall's features and management service for business customers
  • FortiGate Firewall 110C - a breakdown of FortiGate 110C firewall's features and management service for business customers
  • FortiGate Firewall 310B - a breakdown of FortiGate 310B firewall's features and management service for business customers
  • Unified Threat Management - our managed network security solutions are based on Fortinet's range of Unified Threat Management firewall platforms
  • Management Service - an overview of the management service our team of highly trained network engineers provide as part of a comprehensive managed network security solution for businesses
  • Network Activity Reports - a description of the reporting platform which allows us to monitor the performance of your business' security device and track the traffic passing through it
  • Secure VPN - with advanced VPN capabilities our managed firewall service enables organisations to easily expand the availability of their network to remote sites and teleworkers at minimal cost
  • PCI Compliance - how Zen can assist your business with complying to the PCI DSS regulations with the provision of a fully managed FortiGate Unified Threat Management (UTM) firewall
  • Leasing Options - for a simple monthly fee we will provide you with a fully configured and licensed FortiGate Unified Threat Management security solution that we will manage and maintain for you remotely

Online Data Backup

  • Online Data Backup Overview - an overview of our Online Data Backup solutions, providing powerful, reliable and secure offsite data backup for all business sizes
  • Features and Benefits - a breakdown of the features and benefits of our Online Data Backup services
  • Zen Vault Express: Desktop Backup - an online data backup service designed for desktop and laptop users
  • Zen Vault Professional: Server Backup - flexible, powerful and robust online data backup for file servers
  • Zen Vault Enterprise: Multiple Site Backup - designed for businesses with multiple offices and larger storage requirements
  • Online Data Backup vs Tape Backup - a comparison of the two data backup technologies
  • Data Transfer Times - an illustration of how long your first online data backup could take dependent on the speed of your Internet connection and the amount of data you need to backup
  • Offline Services - business users with large amounts of data and limited Internet connectivity may wish to perform their first backup more quickly by using our Offline Data Backup Service
  • Software - an overview of the software which powers our online data backup service
  • Storage Network - all Zen Vault users benefit from our resilient network and the replication of data across two geographically diverse locations
  • Free Trial - a 14 day free trial is available on Zen Vault Express and Zen Vault Professional
  • Online Data Backup FAQs - frequently asked questions about our data backup service

Large Enterprise

Broadband

Large Enterprise Broadband

  • Enterprise Broadband Overview - an overview of the range of "up to 8Mbps" and "up to 20Mbps" enterprise broadband services available from Zen
  • Up to 20Mbps Broadband Services - detailed information about "up to 20Mbps" enterprise broadband services with a download speed of "up to 20Mbps" and upload speed to "up to 1Mbps"
  • Broadband Speed Checker - check the broadband speeds and services your telephone line is capable of supporting
  • Understanding Broadband Speeds - find out what factors affect the speed of your enterprise broadband service
  • Broadband Service Requirements - what do you need to be able to receive high quality enterprise broadband from Zen Internet
  • Switch to Zen Business Broadband FREE! - if your enterprise has already got broadband with another provider we invite you to switch to the UK's best ISP (as voted for by the readers of PC Pro for the past 7 years) for free!
  • Moving Business Premises - if you've already got broadband and your enterprise is moving premises we can make it easier to transfer your broadband connection
  • Service Features - a detailed look at the features that come with your enterprise broadband services
  • Hardware - we offer a comprehensive range of enterprise broadband routers and hardware, all fully tested and approved by our Technical Support team
  • Enhanced Care - Zen Enhanced Care provides guaranteed fault response and resolution times, assuring your enterprise broadband connection continues to run smoothly
  • Enterprise Broadband FAQs - a comprehensive list of frequently asked questions about our enterprise broadband services

Fibre Optic Broadband

  • Fibre Optic Broadband Overview - an overview of the range of Fibre Optic Broadband services for enterprises available from Zen
  • Understanding Broadband Speeds - find out what factors can affect the speed of a Fibre Optic Broadband service for enterprises
  • Fibre Optic Broadband Service Requirements - a guide to the requirements for fibre optic broadband
  • Switch to Zen Fibre Optic Broadband - if you already have broadband with another Internet Service Provider (ISP), we may be able to switch your broadband service over to us without waiting for your current ISP to cancel it
  • Fibre Optic Broadband Hardware - router requirements differ for Fibre Optic Broadband compared with conventional broadband so our Technical Support team have tested and approved a selection of Fibre Optic Broadband routers for you to choose from
  • Fibre Optic Broadband FAQs - we provide the answers to a selection of key questions we've encountered with fibre optic broadband
  • Fibre Optic Broadband Enquiry Form - if the availability checker has said that you are not yet FTTC enabled you can submit your details via this form and we'll contact you as soon as Fibre Optic Broadband becomes enabled

Leased Lines & IP VPN

Leased Lines

IP VPN

  • IP VPN Overview - an overview of our IP VPN service which delivers a secure network to link your sites and uses MPLS technology to enable voice, video and data to be transported on a single IP network delivering major cost savings whilst helping to increase productivity
  • Converged Network - an illustration of how a Next Generation Network could be implemented for your enterprise utilising QoS
  • IP VPN Benefits - an overview of the benefits that an IP VPN could provide your enterprise
  • IP VPN Applications - an overview of how traffic is managed across your network by spreading applications over 6 Classes of Service
  • IP VPN Security - information about the security solutions implemented with our IP VPN solutions
  • IP VPN v IPSec - a comparison of IP VPN technology and IPSec VPN technology
  • Remote Working - why Zen's IP VPN provides the ideal platform for implementing secure home working for your employees
  • IP VPN Pricing - how we price your IP VPN solution
  • IP VPN Enquiry Form - complete this form to receive for further information on our IP VPN solutions, or to discuss your objectives and network requirements with a member of our Sales team

Hosting & Domains

Domain Names

  • Domain Names Overview - an overview of our domain name registration and transfer services for enterprise
  • Domain Transfer - if you already own your enterprise's domain name you can easily transfer it to Zen to take advantage of our award winning hosting services
  • Domain WHOIS Privacy - protect your personal data from the Domain WHOIS database
  • Domain Name Pricing - a breakdown of our domain name pricing together with bulk discount information
  • Bulk Domain Registration - if you register a lot of domain names for your business, you can take advantage of our fantastic rates on bulk domain registration
  • DNS Management - manage all DNS settings for your enterprise's domain name
  • Domain Name FAQs - a range of answers to questions we're frequently asked about our domain name services

Web Hosting

Dedicated Servers

  • Dedicated Server Overview - an overview of our reliable business class dedicated hosting platform services
  • Standard Dedicated Server - choose either a dedicated windows server or dedicated linux server to give you full control and flexibility over your preferred applications
  • Professional Dedicated Server - a professional dedicated server from Zen provides the ideal solution if your business requires a powerful database or email server that promises reliability, availability and performance
  • Enterprise Dedicated Server - our highly specified enterprise dedicated hosting server provides enough computing power, memory and resilient storage to drive high profile, high demand online business operations
  • Dedicated Server Service Features - a full-featured, enterprise-class UTM inspection for the smallest remote offices, branch
  • Compare Dedicated Servers - a rich mix of service features provided with every dedicated hosting solution

Managed Hosting

Colocation

Hosting & Domains Enquiry Form - complete this form if you wish to receive further information about any of our Hosting & Domain name services

Voice

VoIP

  • Broadband Voice Overview - Zen Broadband Voice sits on-top of Zen Internet's award-winning broadband services and offers you the opportunity to save money on your telephone call charges using IP telephony and a VoIP phone
  • Hardware - a guide to the router we recommend to use with our Broadband Voice VoIP service
  • Call Charges - a breakdown of the call rates for our Broadband Voice service
  • 999 Policy - details of our policy governing 999 calls on our VoIP service
  • Broadband Voice FAQs - a collection of questions and answers about our Broadband Voice service

SIP Trunking

Phone Services

  • Zen Business Talk Overview - Zen Business Talk and Business Talk Plus are our new telephone line and calls services for business users

Voice Enquiry Form - complete the enquiry form for further information about any of our Voice services

Managed Firewalls

  • Managed Network Security Overview - an overview of our managed network security services and hardware
  • FortiGate Firewall 110C - a breakdown of FortiGate 110C firewall's features and management service for enterprise customers
  • FortiGate Firewall 310B - a breakdown of FortiGate 310B firewall's features and management service for enterprise customers
  • Unified Threat Management - our managed network security solutions are based on Fortinet's range of Unified Threat Management firewall platforms
  • Management Service - an overview of the management service our team of highly trained network engineers provide as part of a comprehensive managed network security solution for enterprises
  • Network Activity Reports - a description of the reporting platform which allows us to monitor the performance of your enterprise's security device(s) and track the traffic passing through it
  • Secure VPN - with advanced VPN capabilities our managed firewall service enables enterprises to easily expand the availability of their network to remote sites and teleworkers at minimal cost
  • PCI Compliance - how Zen can assist your enterprise with complying to the PCI DSS regulations with the provision of a fully managed FortiGate Unified Threat Management (UTM) firewall
  • Leasing Options - for a simple monthly fee we will provide you with a fully configured and licensed FortiGate Unified Threat Management security solution that we will manage and maintain for you remotely

Online Data Backup

  • Online Data Backup Overview - an overview of our Online Data Backup solutions, providing powerful, reliable and secure offsite data backup for all business sizes
  • Features and Benefits - a breakdown of the features and benefits of our Online Data Backup services
  • Zen Vault Enterprise: Multiple Site Backup - designed for businesses with multiple offices and larger storage requirements
  • Online Data Backup vs Tape Backup - a comparison of the two data backup technologies
  • Data Transfer Times - an illustration of how long your first online data backup could take dependent on the speed of your Internet connection and the amount of data you need to backup
  • Offline Services - business users with large amounts of data and limited Internet connectivity may wish to perform their first backup more quickly by using our Offline Data Backup Service
  • Software - all Zen Vault users benefit from our resilient network and the replication of data across two geographically diverse locations
  • Storage Network - a full-featured, enterprise-class UTM inspection for the smallest remote offices, branch
  • Online Data Backup FAQs - frequently asked questions about our data backup service

Home & Home Office

Broadband

Home & Home Office Broadband

  • Home Broadband Overview - an overview of the range of "up to 7Mbps" and "up to 16Mbps" business broadband services available from Zen
  • Up to 16Mbps Broadband Services - detailed information about "up to 16Mbps" business broadband services with a download speed of "up to 16Mbps" and upload speed to "up to 1Mbps"
  • Broadband Speed Checker - check the broadband speeds and services your telephone line is capable of supporting
  • Understanding Broadband Speeds - find out what factors affect the speed of your business broadband service
  • Broadband Service Requirements - what do you need to be able to receive high quality business broadband from Zen Internet
  • Switch to Zen home & home office Broadband FREE! - if you've already got broadband with another provider we invite you to switch to the UK's best ISP (as voted for by the readers of PC Pro for the past 7 years) for free!
  • Moving House - if you've already got broadband and are moving home we can make it easier to transfer your broadband connection
  • Service Features - a detailed look at the features that come with your home & home office broadband services
  • Hardware - we offer a comprehensive range of home & home office broadband routers and hardware, all fully tested and approved by our Technical Support team
  • Enhanced Care - Zen Enhanced Care provides guaranteed fault response and resolution times, assuring your broadband connection continues to run smoothly
  • Home & Home Office Broadband FAQs - if you've got a question about our business broadband services then it's probably been asked before so you may find the answer here

Fibre Optic Broadband

  • Fibre Optic Broadband Overview - an overview of the range of Fibre Optic Broadband services available from Zen
  • Understanding Broadband Speeds - find out what factors can affect the speed of a Fibre Optic Broadband service for home & home office customers
  • Fibre Optic Broadband Service Requirements - a guide to the requirements for fibre optic broadband
  • Switch to Zen Fibre Optic Broadband - if you already have broadband with another Internet Service Provider (ISP), we may be able to switch your broadband service over to us without waiting for your current ISP to cancel it
  • Fibre Optic Broadband Hardware - router requirements differ for Fibre Optic Broadband compared with conventional broadband so our Technical Support team have tested and approved a selection of Fibre Optic Broadband routers for you to choose from
  • Fibre Optic Broadband FAQs - we provide the answers to a selection of key questions we've encountered with fibre optic broadband
  • Fibre Optic Broadband Enquiry Form - if the availability checker has said that you are not yet FTTC enabled you can submit your details via this form and we'll contact you as soon as Fibre Optic Broadband becomes enabled

Hosting & Domains

Domain Names

  • Domain Names Overview - an overview of our domain name registration and transfer services
  • Domain Transfer - if you already own a domain name you can easily transfer it to Zen to take advantage of our award winning hosting services
  • Domain WHOIS Privacy - protect your personal data from the Domain WHOIS database
  • Domain Name Pricing - a breakdown of our domain name pricing together with bulk discount information
  • Bulk Domain Registration - if you register a lot of domain names, you can take advantage of our fantastic rates on bulk domain registration
  • DNS Management - manage all DNS settings for your domain name
  • Domain Name FAQs - a range of answers to questions we're frequently asked about our domain name services

Web Hosting

Hosting & Domains Enquiry Form - complete this form if you wish to receive further information about any of our Hosting & Domain name services

Voice

VoIP

  • Broadband Voice Overview - Zen Broadband Voice sits on-top of Zen Internet's award-winning broadband services and offers you the opportunity to save money on your telephone call charges using IP telephony and a VoIP phone
  • Hardware - a guide to the router we recommend to use with our Broadband Voice VoIP service
  • Call Charges - a breakdown of the call rates for our Broadband Voice service
  • 999 Policy - details of our policy governing 999 calls on our VoIP service
  • Broadband Voice FAQs - a collection of questions and answers about our Broadband Voice service

Phone Services

  • Zen Home Talk Overview - Zen Home Talk and Home Talk Plus are our new telephone line and calls services for home & home office users

Voice Enquiry Form - complete the enquiry form for further information about any of our Voice services

Online Data Backup

  • Online Data Backup Overview - an overview of our Online Data Backup solutions, providing powerful, reliable and secure offsite data backup
  • Features and Benefits - a breakdown of the features and benefits of our Online Data Backup services
  • Zen Vault Express: Desktop Backup - an online data backup service designed for desktop and laptop users
  • Zen Vault Professional: Server Backup - flexible, powerful and robust online data backup for file servers
  • Online Data Backup vs Tape Backup - a comparison of the two data backup technologies
  • Data Transfer Times - an illustration of how long your first online data backup could take dependent on the speed of your Internet connection and the amount of data you need to backup
  • Offline Services - customers with large amounts of data and limited Internet connectivity may wish to perform their first backup more quickly by using our Offline Data Backup Service
  • Software - an overview of the software which powers our online data backup service
  • Storage Network - all Zen Vault users benefit from our resilient network and the replication of data across two geographically diverse locations
  • Free Trial - a 14 day free trial is available on Zen Vault Express and Zen Vault Professional
  • Online Data Backup FAQs - frequently asked questions about our data backup service

Web Design

About Us

About Us

  • Overview - An overview from Richard Tang, our Managing Director
  • History - find out about how Zen Internet was started and how we've got to where we are now
  • Our Network - our latest network diagram and information about the equipment we use to keep you connected
  • Our Customers - take a look at some of our customers and case stuides - a small selection of some of the success stories we've had
  • CSR - read about our Corporate Social Responsibility principles
  • Latest Awards - find out about our recent awards and accreditations

Latest News

Careers

  • About Us - find out about how Zen Internet was started and how we've got to where we are now
  • Benefits - find out about how Zen Internet was started and how we've got to where we are now
  • Vacancies - find out about how Zen Internet was started and how we've got to where we are now
  • Apply - find out about how Zen Internet was started and how we've got to where we are now

Contact Us

  • Contact Zen - find out about how Zen Internet was started and how we've got to where we are now
  • Enquiries - find out about how Zen Internet was started and how we've got to where we are now
  • Directions to Zen Internet - find out about how Zen Internet was started and how we've got to where we are now
  • Telephone Statistics - find out about how Zen Internet was started and how we've got to where we are now

Customer Portal

Help & Support

Broadband

Dial Up

Email

  • Beginner Guide - a beginner's guide to the email service provided with our broadband services
  • Help with Email Problems - troubleshoot problems with your email service
  • Email FAQs - frequently asked questions about the email service provided with our broadband services

Hosting

Wireless

  • Beginners Guide - a beginner's guide to wireless networking
  • Setup Guides - quick links to our Knowledge Base guides for setting up Zen-supplied Hardware
  • Performance - an indication of what to expect from a wireless network
  • Hardware - a guide to choosing wireless hardware
  • Location - a guide to finding the best location to place your wireless hardware
  • Security - an overview of wireless network security

Security

  • Beginners Guide - a beginner's guide to online security
  • Single User Security - a guide to online security for single users
  • Multi User Security - a guide to online security for business networks with multiple users
  • Security Hints - useful security hints and tips
  • Virus Graphs - graphs highlighting the viruses detected and blocked by Zen's email platform for broadband and Linux web hosting customers

RSS

  • Zen RSS feed - a guide to RSS feeds and links to Zen's most popular feeds

Tools

  • Application Screenshots - Zen Internet Virtual Applications
  • BT Outage Checker - a list of current BT outages and service problems that we are aware of
  • BT Speed Test - a description of how to use the BT Speed Tester service to determine the approximate speed of a broadband connection
  • MTU Tools - a guide to changing the MTU value of your connectivity equipment
  • Recursive DNS Checker - Zen's recursive DNS server detection tool
  • Apple Mac RSS Viewer - receive service status notices from our Service Alerts page straight to you Apple Mac

Quick Reference

  • Quick Reference - a non-exhaustive list of servers and their names, please do not rely on them retaining their current IP addresses permanently

Contact Support

  • Contact Support - a guide to contacting support together with a form to email support
  • Telephone Statistic - view current and historical information on queue times for Customer Services and Technical Support

Knowledge Base - a comprehensive range of articles from setup guides to troubleshooting

Service Alerts - a list of current service alerts for all services offered by Zen Internet

Forum - the Zen Internet community support forums

Sign-in

Webmail

Legal Policies

Feedback

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