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Get full fibre broadband from Zen
Switch to Zen full fibre and save over £360 on selected products with a 24-month contract.*
Check full fibre availability at your address
Why choose Zen full fibre for your home broadband?
No mid-contract price rises
Your Zen Contract Price Promise means your broadband price won't increase during your contract. Simple.
Speeds up to
2 Gbps
With full fibre speeds of up to 2 Gbps, you can easily handle everything from streaming and gaming to video calls and large downloads.
Seamless WiFi in every room
With EveryRoom and eero mesh WiFi options available, enjoy smooth streaming, gaming and downloading throughout the home.
All our full fibre packages include:
One Static IP address
Future-proof full fibre technology
Award-winning UK support
Guaranteed no in-contract price increases
Our speed guarantee
Navigating broadband speeds shouldn't be hard . We promise clear and realistic information about the speeds you can expect. If your actual speeds fall below a minimum threshold, we'll fix it within 30 days or you can exit penalty free. Now that's a speed guarantee.
Learn more about our broadband speeds here.
Do more online
If you're asking why full fibre broadband is better, it's all about how much you can get done online. From seamless streaming to lag-free gaming, smooth video calling and stress-free working, full fibre gives you the speed, reliability and capacity to do more online.
Discover why Zen has been a Which? Recommended for six years running and upgrade your internet experience today.
See what you can do with full fibre broadband
What can you do with 2 Gbps broadband? Download large files in seconds, stream in ultra-high definition, and keep dozens of connected devices running smoothly.
Start your switch today
93% of customers would recommend Zen, the 6-time-winning Which? recommended broadband provider.
Discover the power of full fibre
Family movie night
Enjoy family movie night without the worry of buffering or interruptions. With full fibre, everyone can stream their favourite shows and movies simultaneously, in stunning 4K.
Remote working
Work from home with confidence, knowing your connection can handle video calls, large file transfers, and cloud-based applications with ease.
Online gaming
Experience lag-free gaming and dominate the competition with a full fibre connection that keeps you in the game.
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Switching is easy with Zen
Worried about switching broadband provider? With One Touch Switch, switching to a new broadband provider has never been easier. Enter your address, choose your package and we'll prompt you for the information we need. We'll then manage the switch with your existing provider.
What is full fibre broadband?
Full fibre broadband, also known as fibre to the premises (FTTP), is the UK's most reliable broadband technology.
Unlike traditional broadband that relies on copper wires, full fibre uses fibre optic cables to deliver data directly to your home for faster speeds, lower latency, and a more reliable connection for all your online activities.
Why should I get it?
Full fibre broadband is the future of the internet, giving you:
- Faster speeds: Ultrafast download and upload speeds, perfect for busy households with multiple devices.
- Lower latency: Smoother online gaming and video calls with minimal delay.
- Increased reliability: Fibre broadband gives you a more stable and reliable connection.
- Future-proof technology: Full fibre is built to handle the modern internet... and what's to come.
How does it work?
Full fibre broadband works by sending data at light speed through fibre optic cables. Because these cables extend all the way to your home, you get the fastest possible broadband connection, all without the need for a phone line
Broadband technology explained
Full fibre broadband
Full fibre broadband, also known as Fibre to the Premises (FTTP) or just 'fibre', provides a direct fibre optic connection from our network straight to your home or office. This technology ensures the highest quality and reliability and offers the fastest broadband speeds available.
Part-fibre broadband
Part-fibre broadband, known as SOGEA (Single Order Generic Ethernet Access) or FTTC (Fibre to the Cabinet), uses fibre optic cables to a street cabinet and then copper cables from the cabinet to your home or office. It is generally available in locations where full fibre is not yet available. The speed and reliability of this type of connection isn't quite as good as full fibre, but it still provides good performance for most households and businesses.
Copper broadband
Copper broadband, or ADSL, relies on traditional copper phone lines carrying a signal from the exchange to your home or office. Copper broadband connections are slower and less reliable than part-fibre and full fibre connections, and as the PTSN (Public Switched Telephone Network) switch off approaches, they are also becoming increasingly rare.
Not found what you're looking for?
Find out more about our other products
Broadband
The best broadband for seamless browsing, streaming, working from home and online gaming.
Phone
Reliable Digital Voice services with crystal-clear quality, advanced features, and plenty of included minutes.
Hosting & Domains
Secure, high-performance hosting to power your personal website and email with ease.
WiFi Boosters
Enjoy seamless, uninterrupted connectivity throughout your entire home.
Don't just take our word for it...
We do everything we can to keep our customers happy. That’s why we’re a 22x PC Pro-winning, 6x Which? Recommended Provider for broadband, with an Excellent rating on Trustpilot.
Can't find your answer?
Zen full fibre FAQs
Consumer full fibre broadband FAQs
Full fibre broadband connects your home directly to the fibre network using fibre optic cables. Unlike older broadband connections that rely on copper cables for part of the journey, full fibre uses fibre all the way to your home.
That means you can enjoy a faster, more reliable connection that's better suited to modern households with lots of devices online, whether you're streaming, gaming, working from home or making video calls.
You can learn more about how full fibre compares with other broadband technologies in our guide to understanding broadband technologies.
Full fibre availability depends on your address and the network available in your area. Zen full fibre is available through a number of fibre networks, including Openreach and CityFibre.
Enter your postcode into our full fibre checker to see whether full fibre broadband is available at your home and which Zen packages and speeds you can get.
Find out more about CityFibre broadband from Zen.
Full fibre gives you a faster and more reliable broadband connection by using fibre all the way to your home, rather than relying on older copper cables.
It's ideal for busy households where people are streaming, gaming, working from home, making video calls and using lots of connected devices at the same time.
With faster download and upload speeds, full fibre helps reduce buffering, dropouts and slow loading times.
Full fibre speeds depend on your location and the package you choose. Zen full fibre packages offer speeds up to 2 Gbps in some areas.
The right speed for you depends on how you use your broadband. Faster speeds are useful for busy homes where multiple people are online at the same time, particularly when streaming, gaming or working from home.
Use our availability checker to see which full fibre speeds and packages are available at your address.
The full fibre broadband packages available to you depend on the technology and network available at your address.
Enter your postcode to see which Zen packages, speeds and deals are available where you live.
Full fibre uses a different type of connection to older broadband services, so you'll need equipment that's compatible with full fibre.
We'll provide the equipment you need to get connected. Your Zen router is designed to work with your full fibre service and help you get the best possible performance from your connection.
If you need help setting up your equipment, our help & support pages can help you get started.
Full fibre installation usually involves an engineer visit because fibre needs to be connected directly to your home.
The engineer will install the necessary equipment, check your connection and make sure everything is working before they leave.
If your home already has full fibre installed, you may not need another engineer visit.
No. Full fibre broadband doesn't need a traditional copper landline connection.
If you still want a home phone service, you can add Zen Digital Voice to your full fibre package.
One Touch Switching makes changing broadband provider simpler.
When you order with Zen, you'll provide a few details about your current service and we'll manage the switch with your old provider, including letting them know you're moving.
This means you don't need to contact your current provider yourself to arrange the switch.
Find out more about switching broadband provider with One Touch Switching.
*Saving based on average UK household, as per Ofcom Market Report July 2024. Prices and speeds may vary depending on your location, connection available and network access.