VoIP

Using VoIP (Voice over Internet Protocol) technology, Broadband Voice has no installation or activation charges. It’s easy to set-up - the settings can be entered manually to a compatible VoIP router or VoIP handset.

You can also make calls from your PC this requires a compatible headset and a small software application that can be downloaded free of charge from the Internet.

In line with our award-winning Broadband services we have a minimum 1 month contract and unlike most other providers, we do not have a minimum call, set up or call connection fee for any calls to a UK landline, mobile or international telephone number.

With 1,000 inclusive minutes for just £4.25 per month ex VAT, Broadband Voice gives you this second outgoing telephone line without having to pay for an additional line rental, all delivered over our award-winning Broadband service.

Features & benefits of our VoIP service

• Easy to set-up and simple to use, service set-up within the hour
• 1,000 anytime minutes to UK landlines (01/02/03/0870 numbers)
• No minimum call, call connection or call set up fees
• Makes outgoing calls over existing Broadband connection
• Minimum 1 month contract in line with Zen’s Broadband services
• FREE calls to Zen and other Broadband Voice users
• International calls from only 2.4p per minute
• Monitor your call charges using Zen’s Customer Portal

Requirements for VoIP

• Zen Broadband service (paid for by Direct Debit)
• A phone line
• Touchtone telephone
• VoIP compatible router

VoIP call rates (pence per minute)

Zen Broadband Voice offers highly competitive call rates and our aim is to provide a calls package that would see customers save considerable amounts on their phone bill quickly and easily. The package includes 1,000 inclusive minutes to UK landlines (01/02/03/0870 numbers) and low cost call rates to international and mobile telephone number.