Our phone line rental only service, Business Talk, starts at £13.49 and provides you with some of the lowest call rates available. If you would like to have inclusive minutes with your phone line then choose Business Talk Plus which has 5,000 inclusive anytime minutes to 01, 02, 03, 0845 & 0870 numbers for only £19.99.
Calls are billed per second, and these are visible on the Customer Portal, helping you to manage your service more effectively.
You can also choose from our range of optional feature packs to help you manage your service, such as 1571 Answer Phone, Call Waiting and Call Diversion, and Call Barring.
It takes 10 working days to switch your phone line**, and once you have placed your order we will manage the entire process, including contacting your existing provider. You can keep your current phone number so there is no need to change any stationery or advertising materials.
* All prices exclude VAT
** if switching from TalkTalk, Sky or Be Terms and Conditions apply
Features & benefits of our business phone line
- Save money - per second billing, low daytime call rates, no call setup or minimum call charges
- Easy and hassle free switch - let us know you want to move to Zen and we'll take care of the rest. Also, get to keep your existing phone number
- Flexible - minimum one month contract
- Great service - UK based call centre
- Convenience - Broadband, phone line and calls all from the same company
Standard feature packs (billed monthly)
| Standard Feature Packs |
What features it provides |
Price Ex VAT |
| Last Number Called |
Tells you the number that called last and call return |
Free |
| Number Withhold |
Allows you to withhold your number |
Free |
| Ring Back |
Calls to let you know when engaged number become free |
15p per use |
| Three Way Calling |
Speak to two people at the same time |
15p per use |
| Reminder Call |
Set an alarm call |
15p per use |
Optional feature packs (billed monthly)
| Optional Feature Packs |
What features it provides |
Price Ex VAT |
| Call Identity |
Displays the telephone number of the caller |
£0.75 |
| Call Waiting & Diversion |
Call Waiting & Call Diversion† |
£2.00 |
| Call Screening |
Anonymous Caller Rejection - you choose to reject call |
£1.50 |
| Call Barring |
Outgoing calls barred by Zen (except 999/112) - you control outgoing calls to Premium and International numbers |
£0.50 |
| 1571 Answer Phone |
Answer Phone Service |
£1.50 |
† Price does not include the cost of the call to the diverted number, which is chargeable at the standard rates of your Zen Talk package.