Managed Hosting

Our Managed Hosting

Managed hosting acts as an extension to your IT team, providing the necessary data centre environment and support structure to ensure that your managed hosting services are secure, available and performing at their very best.

Our skilled solutions engineers will consult with you to understand the requirements for your specific business hosting applications. We will then design, build, test and deploy a hosting platform to meet these requirements. 

Each managed hosting solution is built using enterprise class Dell server hardware, hosted in our secure Greater Manchester data centre and connected to our resilient high capacity network. Our managed hosting support team will not only monitor your managed hosting solution 24/7/365, they will also proactively manage and maintain it too, therefore allowing you to you to concentrate on the strategic elements of your IT.

Benefits of managed hosting

• Flexible - built to your specific requirements using Dell PowerEdge servers which are located in our own secure, reliable data centre
• Reliable - our managed hosting servers come with RAID protected hard disks and dual PSUs to protect against failure. In addition, the network benefits from redundant links to ensure availability. We also take full data back-ups on a daily basis, which allows us to recover your service if disaster strikes
• High Performance - 100% of the servers resources are available to serving your web content which means improved performance over shared hosting services
• Security - our managed hosting servers come complete with a FortiGate hardware firewall to provide an extra layer of Internet security
• Control - retain complete control of your managed hosting server with full admin access to the operating system
• Our people - 24/7 UK based support, with access to accredited third line hosting engineers who can diagnose and resolve support issues quickly

Key service features of managed hosting

• Full Admin/root access gives you complete control of your managed server
• 24/7 network and hardware monitoring means that we can respond to issues without delay
• Direct dial third line engineer support (UK based)
• Standard or customised server configuration options to meet your specific needs
• Firewall security and data back-up included as standard
• Support for key applications including Apache, MySQL, IIS, Microsoft SQL & Microsoft Exchange

Our managed hosting hardware

• Dell PowerEdge R410 and R710 server hardware
• Intel Xeon Quad core processors
• RAID protected SAS or SATA hard drives
• Dual power supplies to enhance availability
• Choice between Windows or Linux operating systems

Our managed hosting SLA commitments

• 100% network availability
• 1 hour hardware fix
• 15 minute response time to support requests

Our network

• Resilient 100Mbps Internet connection
• Flexible data transfer bandwidth allowances

Managed hosting options

Build your own managed hosting server - we can tailor a server specification around your specific requirements.

By adding more CPU power, more storage or more RAM, we can deliver an even more powerful managed server platform to meet the needs of your more demanding hosted applications.

	Standard	Professional	Enterprise
Server Model	Dell PowerEdge™ R410	Dell PowerEdge™ R710	Dell PowerEdge™ R710
Platform Type	Windows or Linux	Windows or Linux	Windows or Linux
Processor	Intel® Xeon® Quad Core	Intel® Xeon® Quad Core	Intel® Xeon® Quad Core
Memory (RAM)	4GB	8GB	16GB
Storage	2 x 160GB SATA Disks	2 x 146GB SAS Disks	2 x 146GB SAS Disks
Monthly Bandwidth	250GB	500GB	1000GB