Service Features

£40.00 ex. VAT (£47.00 inc. VAT) one-off fee for New ADSL Activations

Unless you are migrating from another broadband (ADSL) provider to Zen, a one-off activation fee of £40.00 ex. VAT (£47.00 inc. VAT) is applicable

One Month Minimum Broadband (ADSL) Contract

Your enterprise broadband (ADSL) contract with Zen is only on a rolling monthly basis, unlike many other ISPs who state a 12 month minimum

Traffic Prioritisation or Elevated Rate on Zen Office Broadband (ADSL) services

Zen Office services provide higher download speeds than our Lite, Active and Pro services during peak usage periods. The Zen Office & Office Max products ("up to 16Mbps" enabled exchanges) provide an Assured Rate of 3Mbps during peak hours (this is also dependent on your specific line conditions and the location of your premises). Zen Office 8000 & Office 8000 Max ("up to 7Mbps" enabled exchanges) provide Traffic Prioritisation during peak hours. This ensures that Office traffic will be prioritised across the BT network during peak hours. Both of these products are enhancements on the standard products available

Premier Customer Service & Technical Support

Our team of skilled Customer Service and Technical Support representitives are here to answer your enquiries

Fast installation on Zen Broadband (ADSL) services

We are subject to the standard BT lead time of 5 working days, although in rare cases it may take a few days longer

Connection 24/7

With broadband you are always connected, even when you are not actively using the Internet. This does not affect your ability to make or receive phone calls and you do not need to disconnect your Internet connection to do so

11 POP3 Mailboxes

Each Broadband account has the option of having up to 11 POP3 mailboxes associated with it. One of these is provided as standard upon order confirmation and the remaining 10 are able to be personalised via your account in the Zen Customer Portal

E-mail Anti-Virus Protection

Zen uses a virus definition database that can be updated at least 5 times a day, long before anything can reach your mailbox

Unlimited uploads on Broadband services

Upload data is not included in your usage allowance, therefore you can upload as much information to the Internet as you require

Truly Unlimited Broadband on Zen Office 500/ 1000/ 2000 & 8000 Max Broadband services

The above mentioned Zen Broadband services offer a genuinely uncapped service. With no restrictions or bandwidth limitations imposed on uploads or downloads, our flat rate charging scheme makes it easier for you to predict and manage your Business Broadband costs

2GB Web space

1GB is provided as standard upon order confirmation. Another 1GB can be allocated, personalised and managed via your account in the Zen Customer Portal. These two separate blocks of Web space can be used for the development of Websites

Choice of 1 or 8 static IP addresses

Choose from either 1 or 8 free static IP addresses when you purchase Zen enterprise broadband, saving you up to £28.00 per month compared to some competitors' charges

Back-up dial-in account

If for any reason your broadband connection temporarily fails, you can still access important e-mails using the back-up dial-in account. Calls are charged at the local BT call rate

Global access to your e-mail with Zen Webmail

Check your Zen e-mail account from anywhere in the world via the zen.co.uk home page

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