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EFM

Introducing EFM. Offering a cost effective, high bandwidth form of connectivity which is reliable, scalable and resilient

Ethernet in the First Mile (also known as EFM) is our latest business connectivity solution offering a cost effective, high bandwidth form of connectivity. EFM is ideal if you are looking for a more affordable business connectivity solution that is still reliable, scalable, resilient and capable of carrying business critical applications.

Overview

EFM uses multiple copper pairs to deliver guaranteed symmetrical speeds from 1Mbps to 35Mbps all backed with a comprehensive SLA, including 24/7 UK based support, a 7 hour target restore time and 4 hour onsite hardware support.

We are one of the UK’s first ISP’s and have been providing Leased lines and Ethernet services to a wide range of UK businesses for over 15 years. All of our connectivity solutions including EFM run over our own resilient next generation network which is built ahead of demand to ensure you receive the optimum performance of your EFM solution.

EFM Solution Highlights:

  • Cost effective and affordable – EFM solutions cost up to 40% less than fibre based Ethernet solutions meaning your business can access a reliable, uncontended business connectivity solution for less
  • Scalable – Our EFM solutions can be quickly and easily upgraded as and when your business needs change
  • Guaranteed speeds – With EFM your business will receive guaranteed symmetrical upstream and downstream speeds. Unlike traditional broadband services you won’t need to share your bandwidth it is completely dedicated to your business
  • Resilient – Your service runs over multiple copper pairs ensuring business continuity in the unlikely event of single pair failure. With EFM you will be able to rest assured that your business critical applications will continue to operate

Features & Benefits

  • 1Mbps to 35Mbps symmetrical bandwidth options
    By utilising multiple copper pairs tailored to your requirements your business can both send and receive information at guaranteed speeds of between 1Mbps and 35Mbps (dependant on the distance from your BT exchange)
  • Business Class Service Level Agreement
    EFM is an uncontended service with a 7 hour target restore time and a 4 hour onsite hardware support time. You can rest assured that in the unlikely event of a failure we will be there to quickly resolve the issue
  • Wide UK coverage
    Our EFM solutions are available now to many UK businesses due to our extensive network reach
  • 30 working day lead time
    It can be up to two thirds quicker for your business to become up and running with EFM when compared to Leased Lines and Ethernet solutions
  • No usage limits
    Download as much as your business needs without the worry of extra download charges
  • Award-winning 24/7 UK based support
    Our EFM experts are on hand to be able to support your service and ensure that it runs to the optimum performance throughout the day or night

Additional Information

EFM
Download Speeds 1 to 35Mbps*
Upload Speeds 1 to 35Mbps*
Guaranteed Bandwidth 1 to 35Mbps*
Usage Limit (per month) Unlimited
Service Level Agreement 7 Hours**
Support 24/7 Support
Copper Pairs 1 to 8 pair options available
Lead Time 30 working days
Contract Term 1 or 3 year contracts

Please note:

  • * Subject to the distance from your BT exchange
  • ** Target restore time

EFM Solution Options:

  • Hardware:
    We offer fully managed routers supplied and supported by Cisco Accredited Engineers
  • ADSL Backup
    For additional peace of mind and added network resilience we offer ADSL backup options to complement your EFM solution

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