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Up to 16Mbps Broadband Services

"Up to 16Mbps" has arrived – Zen Internet launches new faster business broadband services

We are delighted to announce that our business broadband download speed has increased to "up to 16Mbps" and our business broadband upload speed to "up to 1Mbps".

Needless to say there will be no changes to our one month rolling contract nor will we be charging any extra for the broadband speed increase. We never have, and never will, traffic shape a connection ensuring customers experience these faster broadband speeds all day, every day.

New customers "how to order" information

New customers can sign up to one of our broadband services today by calling 0845 058 9000 to place your order, or alternatively you can order online.

So who can get these new faster broadband services?

New customers that are connected to a BT 21st Century Network (21CN) enabled exchange will be on the "up to 16Mbps" broadband service straightaway. Today over 55% of UK homes and businesses are connected to 21CN enabled BT exchanges. BT aim to extend this to 75% by Spring 2011, depending on customer demand.

If you are not on a 21CN enabled exchange then your broadband speed will be "up to 7Mbps". Once your exchange is 21CN enabled the process will begin to move you onto the "up to 16Mbps" broadband services.

It is also important to remember that the broadband speed you can expect to receive will, as always, depend on the following factors:

  1. The distance you are from the local BT exchange
  2. The quality of wiring from the BT exchange to your premises
  3. The internal wiring within your premises and interference with any other electrical equipment within your premises

To check your telephone line's broadband speed/availability use our broadband speed checker.

Please follow this link to read our "up to 16Mbps" FAQs.

Please follow this link for more information on how we have upgraded our network to bring you these faster broadband services.

Check Your Broadband Availability

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