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Welcome to the Zen Internet Blog

SIP Trunking can be a fantastic service, but only if it’s done right. For us at Zen, it all comes down to 5 things: Bandwidth, Compression, Quality of Service, Interoperability and the Platform. We work hard to get all five … Continue reading…

Daunted by the challenges of a changing connectivity landscape? Zen and its enhanced Partner Programme can help. The channel faces a range of challenges as a result of huge transformations in the connectivity landscape and changing customer demands, a roundtable … Continue reading…

Zen Internet now waives the first £2,800 of Excess Construction Charges (ECCs) on any leased line order. For many businesses, Internet access is now mission-critical. Many businesses demand a tough, resilient Internet connection, with guaranteed download and upload speeds, and … Continue reading…

In a surprise announcement and following up on my recent blog, here, the Government has today announced plans to rush through parliament emergency powers that would ensure law enforcement services can continue to access telephone and internet records. This is in … Continue reading…

The UK is currently going through a fibre optic broadband revolution. Over 93 per cent of the UK should have coverage by the end of 2015. Over the next few years, we can expect to see a steady migration from ADSL services … Continue reading…

The shifts towards convergence and cloud-based services mark a huge opportunity for everyone. More and more business are becoming aware of the benefits of getting voice and data services in one package, and of moving applications and services to the … Continue reading…

You may recall the European Court of Justice ruling in April of this year which struck out a requirement to force Internet Service Providers like BT, Sky, TalkTalk and Virgin to collect customers communications data. The judges said the law … Continue reading…

In light of recent wide spread media coverage regarding Cyber Security, such as the malware threat highlighted by the National Crime Agency and hacking of sites such as eBay, some of you may have found yourselves scrambling for your virtual … Continue reading…

In part one I summarised the problems associated with a dropping connection and how this issue could be fixed by customers.  This post looks at improvements we have also made or are making based on customer feedback and the investigations … Continue reading…

If you have a ‘dropping connection’ you may have some or all of the following problems with your broadband: Access to web pages, email and other Internet services (Remote Desktop/VPNs), is interrupted periodically. Films, TV programmes and Internet video may … Continue reading…

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