Case Studies

Partners in IT find flexibility and resiliency through Ethernet solution

Partners in IT (PiIT) is a Service Management company that enables organisations to transform their IT performance to achieve best practice standards and ensure governance.

Partners in IT’s range of consulting services covers strategy, process, technology, training and support and delivers to clients the ability to meet the challenges of increasingly competitive markets.

Products covered: Ethernet, SDSL, Colocation

Character Options overcome Internet threats with Zen's Managed Network Security solution

Character Options designs, develops and internationally distributes toys and games as part of The Character Group plc, probably best known for their Robosapien and Doctor Who range of products. The Group now has offices in London, Manchester, Hong Kong and China, and employs over 230 people.

Character Options was experiencing problems with Internet viruses and found themselves at a stage where it was becoming necessary to look at outsourcing the management of their network security to a dedicated security specialist. Character Options also had issues tracking Internet usage and wanted the ability to manage and monitor Internet access.

Products covered: Managed Network Security

TSG create a secure Wide Area Network with Zen's IP VPN

Technology Services Group (TSG) provides IT solutions to small and medium sized businesses. Specialising in Business and Accounting software, TSG employ over 500 staff in 12 locations across the UK.

Between 2003 and 2005 TSG experienced rapid growth through continued acquisition, focusing on acquiring companies that offered immediate access to key areas across the UK. Each TSG location had an ADSL circuit providing internet access with on-site firewalls configured to create IPSec virtual tunnels over the internet in order to create a basic Virtual Private Network (VPN).

Products covered: IP VPN

Rochdale Football Club Top of the League with visiting Press and Media

Club Communications also greatly improved

Rochdale Association Football Club had reached a point where they needed to assess the connectivity on offer for journalists attending matches at the ground. The press and media present at the games required a reliable and stable Internet connection, but this was not being produced through the previous arrangement. The existing solution resulted in the journalists relying on their own individual Internet connections and laptops, which caused issues with speed and reliability.

Products covered: Broadband

Royal College of Nursing recruitment site achieves Search Engine success with Zen Web Solutions

RCN Publishing is the division of the Royal College of Nursing that is responsible for the publications and journals of the organisation, as well as managing the associated recruitment Web site. The company believed that the Internet was a heavily used research resource for those looking for careers in nursing.

Products covered: Search Engine Optimisation

Caravan Park goes Wireless using Zen Broadband

Brown Rigg Caravan and Camping Park is a resort for caravans, motorhomes and tents, set in five acres of the Northumberland National Park. The new owners wanted to add a technical aspect to their services, so that customers could have the option of Internet access throughout their stay. The pitches had electric hook-ups so that people could bring their laptops and so the idea began to offer wireless connectivity.

Products covered: Broadband

Crewe and Nantwich Borough Council find innovative uses for Zen connections and discover a call centre experience with a difference

Crewe and Nantwich Borough Council (CNBC) needed to make changes to their Internet solution. Using a combination of Dial up and ISDN for home workers and Council sites was no longer effective in terms of speed and reliability.

Products covered: Broadband

Zen offers successful home worker solution to Peninsula Business Services

Peninsula Business Services Ltd provides Health, Safety, Personnel and Employment Law consultancy to a wide client base across the UK. Clients are supported by skilled staff available 24/7 to deal with their enquiries.

Support staff needed a home worker solution to replace the dial-up and GPRS (General Packet Radio Service) systems they currently had in place for working remotely on the 24 hour customer advice line.

Products covered: Broadband, Ethernet

BES Reduces Risk with Managed Hosting

BES Consulting Limited is the largest asbestos risk management company in the UK. The company found that the amount of administrative work required to operate and manage their server effectively was causing a strain on resources. Zen's Technical Consultants conducted a detailed business and technical requirements analysis, finding the company an effective solution through managed hosting.

Products covered: Managed Hosting

Vectra Group Ltd secure Hosting with Co-location and a Managed Firewall

Vectra Group Ltd is an independent supplier of risk consulting and specialist engineering services to highly regulated industries to both the public and private sector worldwide. Zen offered a consultative pre-sales approach to Vectra which opened up the possibility of a co-located hosting service together with a managed firewall.

Products covered: Co-location, Managed Firewall

Event Organisers save time and money with specialist Zen team

Unique Events and their sister company UZ Events are leading event organisers based in Scotland. Oxfam often runs campaigns for the development of work to find lasting solutions to world poverty. Both companies found that the Internet was an essential part of events and campaigns, but they require fast installation, temporary broadband contacts and assurance of a high quality service.

Products covered: Broadband

Avidex benefits from Award-winning Access Service

Avidex Limited is a biotechnology company which focuses on the development of therapeutics for cancer and autoimmune diseases.

The company was previously using a 256Kbps Leased Line service with another provider which was proving too slow for modern Internet usage, especially for a network of 50 users.

Products covered: Access Leased Lines

Wynsors World of Shoes streamline IT systems through ZenPartner, NCS Support Services

Wynsors World of Shoes needed to streamline their IT systems across the head office and 45 national retail outlets. They turned to long established ZenPartner, NCS Support Services, for assistance so that communication and support levels could be improved.

Products covered: ADSL

Covell Matthews reach the next level of broadband with Zen Internet

Covell Matthews is a long established Scottish company with head offices in both Aberdeen and Edinburgh. The company provides Architecture, Interior Design, Space Planning, Urban Design, Project Management, Arbitration and Planning Supervision from project inception to completion.

Products covered: ADSL, SDSL, Managed Hardware

Arrow Computing and Zen Internet offer Data Communications Solution for Storage Company, Armadillo

Armadillo Self Storage Ltd is a business that has expanded rapidly, resulting in an increase in the number of company sites.

Products covered: ADSL, SDSL

Glasgow Opportunities - all systems GO with Zen Partner, Assistec

Glasgow Opportunities is an Enterprise Trust, contracted to Scottish Enterprise to provide business support, training, and start-up advice to small businesses in the Dumfries & Galloway, Ayrshire and Dunbartonshire areas.

Products covered: ADSL, SDSL

Zen Partner Flexsys develops revolutionary product!

Founded in 1988, Heywood-based Flexsys Group started as a support company, focusing on large legacy mainframe applications. Over the years it moved into IT services, including project management, application development and software support. It is now a multinational organisation with offices in the USA, UK, France and Germany, with a service portfolio based around three main offerings – Business Continuity, Technical Support and High Speed Internet Access. Major contracts include the support of core systems for Tetrapak.

Products covered: ADSL, SDSL

BCH Digital call on Zen Internet

With competition in the telecoms sector for the provision of premium rate services and other telemarketing activities at an all time high, BCH Digital needs to help its customers achieve success with their telephone campaigns. In order to ensure that mission critical customer data is secure and reliable, BCH Digital called upon Zen Internet to guarantee against any network downtime.

Products covered: Server Co-location

Wapfly appoints Zen Internet for business continuity

Security and reliability are important issues in all lines of business, but to Wapfly, an online mobile content provider, its business depends on the secure nature and reliability of its servers. So, when deciding to relocate these to Manchester, it turned to Zen Internet for help.

Products covered: Server Co-location, WatchGuard Firewall

The Carrwood Group centralises its IT infrastructure with the help of Zen Internet

The Carrwood Group is one of the top 30 Independent Financial Advice (IFA) businesses in the UK. It is one of the largest distributors of financial services to accountancy firms and offers specialist advice in all areas of financial services. Carrwood's clients are advised via direct associations with accountancy and legal practices and it provides the practices with a dedicated in-house team.

Products covered: ADSL, Managed Router, WatchGuard Firewall

Coversure insures against network downtime with Zen Internet

When multi-user applications specialist DataMatters decided to switch their biggest client's wide area network connection to ADSL, award winning broadband provider, Zen Internet was the company's first choice.

Products covered: ADSL

Inspiral Carpets tunes into new technology with Zen Internet

At the height of the 'Madchester' music scene of the early 90s, the Inspiral Carpets were the cornerstone of the quintessential Manchester trio of bands that included Stone Roses and Happy Mondays.

Products covered: Shared Web Hosting, Domain Names

Zen Internet helps Scope practice what it preaches

For over 50 years, Scope, one of the largest charities in the UK, has been campaigning to ensure issues important to disabled people have a high national profile, and have provided information and support services for people with a wide range of impairments.

Products covered: ADSL

Broadband Brighton: Zen Internet provides flexible, reliable ADSL service to Loose Connection

Once you've tried broadband, going back to a dial-up Internet connection feels so 20th century. A fast connection soon feels like the only way to browse Web sites, download files, and have your email always available.

Products covered: ADSL