Caravan Park Case Study

Caravan Park goes Wireless using Zen Broadband

Internet Access is now an option for customers

The Challenge

Brown Rigg Caravan and Camping Park is a resort for caravans, motorhomes and tents, set in five acres of the Northumberland National Park. The new owners wanted to add a technical aspect to their services, so that customers could have the option of Internet access throughout their stay. The pitches had electric hook-ups so that people could bring their laptops and so the idea began to offer wireless connectivity.

They required a single Broadband connection that could handle the site office usage and also cope with multiple customers connecting simultaneously. Those staying at the site would be expecting a good service and Brown Rigg needed to find a provider who would be certain to deliver this.

The caravan park had previously used Broadband from another supplier for the Internet at the site office, but the new owners did not consider this connection consistent or reliable enough to spread across the park for wireless customer use. They needed better connectivity and higher speeds to supply those staying at the resort and they began to research new Internet Service Providers who could promise quality.

The Solution

After careful research the caravan park owners found that Zen Internet had an excellent reputation for quality and reliability and the Zen Office 8000 Max product was subsequently supplied.

The Benefits

The Zen Office 8000 Max service provides high speed Internet access as it offers download speeds of up to 8mbps and upload speeds of up to 832kps, and this is perfect to cover the potential of multiple customers requesting Internet access alongside the connectivity in the site office. It also has unlimited usage, so that the customers will not be restricted when there are varying numbers of people using the service.

This innovative approach to creating a public hotspot has proved a successful project for Brown Rigg Caravan and Camping Park.

Carole Howard, Brown Rigg Caravan and Camping Park commented;

As well as enjoying the natural beauty and relaxing surroundings, our customers can also stay connected to the Internet if they choose. This is great for those who want to check emails or even carry out extra research on the local area. It has proved a popular addition to our park, and the speeds and reliability provided by the Zen connection enables efficiency in the office and happy customer.

For further information on Brown Rigg Caravan and Camping Park;

Web site www.northumberlandcaravanparks.com  

Email: info@northumberlandcaravanparks.com  

Phone: 01434 220175


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