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Thanks for the high level of technical skill and help with our domains and mail, no matter how much we bugged you. Great job!

Olaf Dedig - The Resource Corporation

I was impressed by the level of technical information supplied to make the configuration changes from existing DUN to ADSL so seamless

Andy Strange - Technical Director, Syntax Networks

Once again Zen Internet has proved to be helpful in every way and the level of service is above and beyond the usual levels we have come to experience as the 'norm' with other ISPs in the past

David Hones - Operations Manager, Rock IT

We really appreciate all the help and support we have received from our account manager and Zen. We think you are the best ISP in the UK!

Malcolm Berger - Dotcom Data Services

In the past with some other ISP's we've had issues of being unable to speak a dedicated account manager. What we like about Zen Partner is that to date we've always had a contact available when needed

Diane Tomlin - Principal Focus Computing

A quick note to say thanks for the training, it was really useful and my meeting afterwards with my account manager was very productive. I look forward to our business partnership

Dave Lambert - Brighter Connections

The partner induction training was a great help to us. Until now we were so focused on ADSL we didn't realise the range of other Zen services we could provide to our clients, such as leased lines

Kate Lawman - Director, HSBSG

I would like to extend my overhwhelming gratitude to your Web Solutions team. They have done a fantastic job on my site (www.atbltd.co.uk) and have been a pleasure to deal with at every point

Graham Hutson - Snr. Engineer, ATB Computing

Zen are very helpful and do exactly what they said they will do. We are very pleased with their service and support. Whenever there is any issue the person on the other end of the phone knows what we are talking about and is always able to provide the necessary assistance. Quite a refreshing change from other ISP's.

Baldev Singh, Technical Director - CB Solutions

I have to say that the levels of service I receive from Zen, and particularly from my account handler, are second to none. Had I sent a similar request to the other ISP I have been using for the past few years I would still be waiting for a response this time next week.

Paul Brooks - Antar Information Technology Ltd

We happily and indeed actively recommend Zen Internet to all of our clients as we can be rest assured that they will be offered and receive support and customer service second to none

David Hones - Operations Manager, Rock IT

Your help was above and beyond that expected and it is very much appreciated. Another gold star for Zen. I remember why I have become a Zen Partner!

Mr P Sturgeon – Protozoon Ltd

My own website (www.atbltd.co.uk) was my first involvement with your Web Solutions team and I can honestly say from this point forward I shall be recommending your services to anyone who shows interest in a new web site

Graham Hutson - Snr. Engineer, ATB Computing

We are happy to recommend Zen Internet to all our customers, many of whom turn to us for advice following bad experiences with other ISPs.

Apart from having top-quality networks, Zen Internet's commitment to customer service is second-to-none. It would be counter-productive for Flexsys to recommend anything other than the best - and Zen Internet fits that bill perfectly.

Roy Cunningham, Flexsys (UK) Ltd

All our suppliers are (to the very best of our capabilities) the best we can find. We're rarely let down from many of them and are never let down by a few, Zen is one of these companies. Although no one can guarantee 100% uptime for Broadband connections I find Zen has offered unrivalled service and support in this area, with any problems I may be having fixed in the shortest of times.

In some respects Zen is an indirect representative of our company, where any problems the customer encounters with Zen becomes a problem with us. This is why we chose and will continue to chose Zen as our ISP, for its reliability and excellent service.

Daniel Halenko, Blackburn Alarms

I would like to extend a personal Thank You for your individual effort in achieving the impossible, pushing BT and your colleagues to activate ADSL on lines that I knew were active but the system kept rejecting because the paperwork was not completed and your ability to reduce the lead time on one occasion to 24 hours, thats partnership working together, well done to you and all at Zen.

Paul Burns, Mac Systems

I would like to congratulate all departments across Zen for excellent support and communication. After dealing with other ISPs, I have discovered that Zen offers the best in customer service and support.

Stephen Younger, Managing Director, MK IT Limited

Thanks for the change made to the customer portal to show a total of outstanding transactions. I can reconcile exactly with my local accounts now rather than having to add two lists up to make sure they match. It's only a small change I know but it's little things like this which I feel puts Zen in a different league to others.

Lee Burrett, Glenfield Software Ltd

We moved to Zen because they have a very good reputation for fast, reliable connectivity and great technical support. So far, I'm very glad we made that choice. The switch-over from our previous ISP went very smoothly and with no loss of service. We've now been accepted as Zen Partners and as a result of my experience, I will be very happy to recommend Zen and migrate our existing customers over from other ISPs.

Alex Bailey - Trichmonic LLP

Zen's mission statement of being the best ISP in the UK certainly holds true with Sycom. We introduce 99% of all our customers to Zen and not one can fault the Service Provision & Support.

Mr S Thompson - MD, Sycom Ltd

I am absolutely over the moon with the service Zen is providing St David's IT Solutions and our customers and hope it continues. Please feel free to quote me, but I'm sure you have many other customers who feel the same way. Once again many thanks for your prompt response to an awkward situation.

Justin Sutherland, MD - St David's IT Ltd

Thank you for the excellent training, it has already helped to cut down response times to clients on broadband issues.

Alan Richards - Lynx Computing Ltd

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