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Dedicated Servers - Service Features
0845 058 9000
We provide a rich mix of service features with every single dedicated server solution. These features combine to give you complete confidence in the service that we provide.
- 24/7 network and hardware support
- Our engineers are available around-the-clock to ensure that your service is accessible whenever you need it.
- Service Level Agreement (SLA)
- Underpinning our service is a leading Service Level Agreement that provides detailed performance benchmarks are service standards. We guarantee 100% network availability and a 1 hour response time to all support queries.
- Secure hosting environment
- All managed Windows servers are hosted in a purpose built data centre that benefits from 24/7 security, power management, climate control and the latest fire detection and suppression technologies. Our investment in your server's physical infrastructure provides you with the reassurance that your server will be available and accessible at all times.
- High performance Dell™ hardware platform
- We only use on the best hardware platforms and the best components available. All of our managed Windows servers are manufactured by Dell and benefit from the latest Intel processors for high performance guarantees.
- Standby hardware
- As a contingency we provide a fully specified standby hardware replacement for your server. This means that in the unlikely event that your hardware does fail then we can get your service back online without delay.
- Choice of Windows or Linux Operating Systems
- All of our dedicated servers come with a choice of either Windows or Linux based operating systems giving you full control and flexibility over your preferred applications.
- Optional Online Data Backup for disaster recovery planning
- To safeguard your valuable data and to aid disaster recovery, we recommend that you implement a data backup strategy with your dedicated server. We recommend using Zen Vault Professional, a powerful offsite server backup product that provides you with the functionality you need to schedule regular backups of your servers' business critical data.
- Optional managed firewall for increased security
- To safeguard your server from damaging Internet threats and attacks then opt for our managed firewall service. We use the ICSA accredited Fortigate 310B series of UTM firewalls to provide application layer packet filtering with deep level packet inspection. Our managed firewall service is backed by a 24/7 support team and provides scope for unlimited rule and policy changes.
- Server Upgrade Options
- We are now able to offer the following upgrades on dedicates servers: Processor, Memory and Hard Drives. View full details: Dedicated Server Upgrade Options.
Want to find out more?
For further information, and to request a free technical consultation with one of our dedicated servers engineers call 0845 0528 9000