Zen Broadband Service Features
0845 058 9000 Please find below a comprehensive list of all features for Zen Broadband ADSL and SDSL services.
- £40.00 ex. VAT (£47.00 inc. VAT) one-off fee for New ADSL Activations
- Unless you are migrating from another Broadband (ADSL) provider to Zen, a one-off activation fee of £40.00 ex. VAT (£47.00 inc. VAT) is applicable
- £315.00 ex. VAT one-off SDSL Activation fee
- A one-off activation fee of £315.00 ex. VAT is applicable for all Zen SDSL services. This charge is a direct cost from BT
- One Month Minimum Broadband (ADSL) Contract
- Your Broadband (ADSL) contract with Zen is only on a rolling monthly basis, unlike many other ISPs who state a 12 month minimum
- Twelve Months Minimum (SDSL) Contract
- Your SDSL contract with Zen is for a minimum of 12 months
- Traffic Prioritisation on Zen Office Broadband (ADSL) services
- Zen Office provides a minimum speed of service twice that of Zen 8000 services, through traffic prioritisation on the BT network
- Low Contention on Zen SDSL services
- Zen SDSL services benefit from low contention on the BT network. Contention determines how many potential other subscribers share the network bandwidth
- Premier Customer Service & Technical Support
- Our team of skilled Customer Service and Technical Support representitives are here to answer your enquiries
- Fast installation on Zen Broadband (ADSL) services
- We are subject to the standard BT lead time of 5 working days, although in rare cases it may take a few days longer
- Connection 24/7
- With Broadband you are always connected, even when you are not actively using the Internet. This does not affect your ability to make or receive phone calls and you do not need to disconnect your Internet connection to do so
- 11 POP3 Mailboxes
- Each Broadband account has the option of having up to 11 POP3 mailboxes associated with it. One of these is provided as standard upon order confirmation and the remaining 10 are able to be personalised via your account in the Zen Customer Portal
- E-mail Anti-Virus Protection
- Zen uses a virus definition database that can be updated at least 5 times a day, long before anything can reach your mailbox
- Unlimited uploads on Zen 8000 & Zen Office 8000 Broadband services
- Upload data is not included in your usage allowance, therefore you can upload as much information to the Internet as you require
- Truly Unlimited Broadband on Zen Office 500/ 1000/ 2000/ 8000 Max & SDSL Broadband services
- The above mentioned Zen Broadband services offer a genuinely uncapped service. With no restrictions or bandwidth limitations improsed on uploads or downloads, our flatrate charging scheme makes it easier for you to predict and manage you Business Broadband costs
- 2GB Web space
- 1GB is provided as standard upon order confirmation. Another 1GB can be allocated, personalised and managed via your account in the Zen Customer Portal. These two separate blocks of Web space can be used for the development of Websites
- Choice of 1 or 8 static IP addresses
- Choose from either 1 or 8 free static IP addresses when you purchase Zen Broadband, saving you up to £28.00 per month compared to some competitors\' charges
- Back-up dial-in account
- If for any reason your Broadband connection temporarily fails, you can still access important e-mails using the back-up dial-in account. The number is 0845 6000 194. Calls are charged at the local BT call rate
- Free access to over 50,000 newsgroups
- Zen offers a high-quality newsgroup service, allowing you to interact and exchange useful advice with fellow users - and direct feedback to Zen staff, who participate regularly
- BBC Broadband Access
- BBC broadband provides streaming video and audio features for News, Weather, Sport, Entertainment - to name but a few. The service is continually evolving and we provide full access to all the available content as it comes along
- Global access to your e-mail with Zen Webmail
- Check your Zen e-mail account from anywhere in the world via the zen.co.uk home page